Chief Operations & Impact Officer
Three Square Food BankDescription: We're looking for a leader who inspires people, builds trust, and brings out the best in their teams. Someone who communicates openly, sets clear expectations, follows through on commitments, and isn't afraid to address difficult issues. This person leads with compassion and respect while holding themselves and others accountable for delivering results. Job Purpose / Summary The Chief Operations and Impact Officer plays a critical role in helping Three Square fulfill its mission of providing wholesome food to people facing hunger across Southern Nevada. This person leads the teams responsible for sourcing food, managing our warehouse and transportation operations, working with community partners, and delivering food assistance programs. Just as importantly, they make sure these teams work together effectively, use our resources wisely, and keep the needs of our neighbors at the center of what we do. As a member of Three Square's Senior Leadership Team, this person helps set the direction for the organization and builds a culture of collaboration, transparency, and accountability. They use data, feedback, and a willingness to challenge how things have always been done to find better ways to serve our neighbors, support our partners, and strengthen our operations. Above all, they understand that our success depends on both the results we achieve and how we treat people along the way. Essential Job Functions The following duties are considered essential functions of this position. Other duties may be assigned as needed. Serve as a member of the Senior Leadership Team, contributing operational expertise and food access perspectives to organizational strategic planning, budgeting, and major decisions. Translate organizational strategic priorities into departmental operating plans, measurable goals, resource requirements, and implementation milestones. Integrated Food Access and Operations Provide executive leadership and accountability for Three Square's integrated food access system, ensuring that community and partner needs inform food sourcing, program design, distribution planning, and operational execution. Establish clear decision-making authority, priorities and processes for resolving competing organizational and programmatic needs. Manage food sourcing and procurement, warehouse management, inventory, transportation, food safety, all food distribution efforts and volunteer operations. Align food supply, distribution decisions and partner capacity with demonstrated needs. Ensure all programs operate in compliance with applicable federal, state, and local laws, regulations, contractual requirements, and funding conditions, including those associated with state and federal funding streams. Establish appropriate oversight, monitoring, and accountability measures to maintain compliance and address identified risks. Ensure all facilities and operating environments are safe, welcoming, and clean for visitors, volunteers, and staff. Set clear goals and track progress to ensure departments are meeting budgets and distribution targets. Follow local, state, and federal laws and guidelines from Feeding America. Stay updated on trends in food banking to improve operations. Partner Network and Community Food Access Build strong relationships and manage food distribution and programs operated in collaboration with community partners and by Three Square. Lead the continuous evaluation and improvement of Three Square's distribution models, including partner-based and direct distribution, to ensure resources are reaching communities effectively and efficiently. Evaluate partner capacity and effectiveness, collaborating with internal teams to identify opportunities to improve access. Establish consistent expectations for partner service, responsiveness, communication, and accountability, with an emphasis on the experience and needs of neighbors receiving food assistance. Represent Three Square in meetings with Feeding America an…