Call Taker/Dispatcher

Call Taker - Dispatch Tuber Towing & Recovery - Spruce Grove, AB Full-time, permanent | Afternoons and evenings Tuber runs 24/7. Call takers are the first voice a customer hears, usually on the worst day of their week. We're hiring one for our afternoon/evening shift. WHAT YOU'D BE DOING - Answering incoming calls and gathering the details our dispatchers need - Entering calls accurately the first time, so nothing has to be chased down later - Keeping a calm, clear tone with people who are stressed, stranded, or frustrated - Working closely with the dispatch team through shift changes SCHEDULE Full-time, afternoons and evenings. Weekend availability is an asset.WAGE $17.50/hr to start, moving to $19.00/hr at 90 days once you've passed probation and completed our dispatch training modules. WHAT WE'RE LOOKING FOR - A clear phone voice and the ability to type while you talk - Someone who stays level when a caller doesn't - Reliable. This shift runs into the evening and the team is counting on you to be there. - No towing experience needed. Call centre, hospitality, or retail service experience all transfer well. BENEFITS Paid training and continuing education Dental, extended health, and vision care benefits Paid vacation time Bonus pay and overtime compensation Access to industry-leading equipment and technology Additional employee perks and rewards Pay: $17.50-$19.00 per hour Benefits: Dental care Vision care Work Location: In person

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