CAD/CAM Manager
Hybridge, LLCAbout Hybridge Hybridge, founded in 2007 and located in Rochester, NY, is one of the fastest growing medical technology companies in the country, and a true innovator in full arch dentistry. The combination of our streamlined digital full arch clinical protocols, supported by our specialized full arch laboratory, supports doctors from all over the country to provide life changing treatment to their patients. The Hybridge team comes from varying diverse backgrounds and prides itself on its fun, creative family-like environment with an excellent compensation/benefits package. If you are a highly motivated individual looking to join an amazing team of professionals, who pride themselves on being the best of the best, come be a part of this cutting edge, innovative team. Position Summary: The CAD/CAM Manager will plan, direct, and coordinate the CAD/CAM team and the operations of the department. Your Responsibilities As the CAD/CAM Manager, you will lead, inspire, and elevate our CAD/CAM team to produce top-tier dental designs. You will focus on high-level leadership and strategic oversight to optimize design workflows, fostering an environment where your team of technical experts can thrive and excel. Team Leadership & Empowerment: Manage hiring, work assignments, and scheduling. Guide and mentor designers and team leads by offering constructive, timely feedback to support their professional growth. Quality Assurance: Guarantee exceptional results by overseeing design accuracy and production quality, ensuring all manufactured components align perfectly with clinician requirements. Innovation & Workflow Efficiency: Refine and enforce the operating procedures and standards that guide the team's output. Work with the rest of the lab management team on R&D initiatives and provide high-level guidance on intricate case designs to ensure departmental advancement. Technology & Operations Management: Oversee the operation, maintenance, and technical troubleshooting of CAD/CAM software and machinery, providing support to the team as needed across platforms such as 3Shape, Exocad, Meshmixer, 3D printers, and CNC mills. Goal Tracking & Performance Analysis: Analyze departmental performance metrics to proactively identify operational delays and implement strategic adjustments that drive efficiency and continuous improvement. Supply Management & Resource Optimization: Strategically oversee material procurement by collaborating with the Inventory Manager and team leads to ensure resources are optimized and consistently available for the team. What We're Looking For We are looking for a dedicated leader who brings a blend of technical mastery, collaborative spirit, and a drive to inspire others. If you take pride in detail-oriented craftsmanship, love solving complex problems, and thrive on guiding a team toward shared success, you'll fit right in. Leadership & Team Development: Exceptional communication, motivational skills, and a supportive leadership style that encourages continuous learning. Operational Strategy & Decision Making: Strong decision-making abilities with a focus on prioritizing deadlines and streamlining departmental workflows. Technical Mastery: 5–7 years of dental laboratory experience as a CAD/CAM technician, with advanced proficiency in 3Shape, Exocad, Meshmixer, and desktop scanners. Management Experience: At least 2 years of experience managing or supervising a team. Education & Certifications: Bachelor’s degree or equivalent preferred; Certified Dental Technician (CDT) preferred. Work Environment Conditions: Indoor laboratory environment working near computer workstations, light manufacturing CNC milling machines, 3D printers, moving mechanical parts, and airborne particles. Noise Level: Environment noise level is occasionally loud. Physical Demands: Involves sitting for extended periods, operating computers and equipment, and standard movement (standing, walking, reaching, twisting). Ability to occasionally …