Business Development Representative
Green Light Customs Broker Ltd.Overview Green Light Customs Broker Ltd. is seeking an ambitious, commercially driven, and results-oriented Business Development Representative to lead new client acquisition, expand our market presence, and generate sustainable revenue growth. In this role, you will play a pivotal role in developing our sales pipeline, establishing strategic business relationships, and converting qualified prospects into long-term profitable clients. This position requires a proactive individual who takes ownership of sales performance, demonstrates strong business acumen, and thrives in an entrepreneurial environment where initiative, accountability, and measurable results are essential. The successful candidate will be responsible not only for achieving sales targets but also for contributing to the development of a scalable and effective sales function within Green Light Customs Broker Ltd. Role & Responsibilities 1. New Business Development & Client Acquisition Proactively identify, prospect, and secure new business opportunities across Canadian importers, manufacturers, distributors, freight forwarders, transportation companies, and international trade organizations. Develop and execute targeted outbound sales strategies through cold calling, email campaigns, professional networking, referrals, and direct client engagement. Identify prospective clients experiencing challenges with customs clearance, regulatory compliance, brokerage costs, or existing service providers. Conduct discovery meetings to assess prospective client’s shipment volumes, business requirements, operational challenges, and potential revenue opportunities. Prepare and deliver customized sales presentations, service proposals, and commercial quotations. Negotiate commercial terms within approved company pricing and profitability guidelines. Convert qualified leads into active, revenue-generating client accounts. 2. Revenue Generation & Sales Performance Achieve or exceed established monthly, quarterly, and annual sales and revenue targets. Develop high-value prospects, recurring shipments opportunities, and accounts with strong long-term profitability potential. Monitor sales conversion rates, new client activation, account revenue, and customer acquisition performance. Maintain accurate revenue forecasts and provide regular performance reports to management. Take ownership of assigned sales objectives and proactively implement corrective strategies when targets are at risk. 3. Client Relationship Management & Account Growth Establish and maintain professional relationships with key decision-makers, including business owners, procurement managers, logistics directors, and supply chain executives. Manage assigned client accounts to support retention, satisfaction, and long-term commercial growth. Identify opportunities to expand existing accounts through additional brokerage services, trade compliance consulting, and specialized customs solutions. Conduct periodic client reviews to evaluate service satisfactions and identify future business opportunities. Coordinate with the Customs Operations and Compliance teams to ensure smooth onboarding and effective service delivery. Address commercial concerns professionally and escalate operational or regulatory matters to the appropriate internal specialists. 4. Market Intelligence & Strategic Sales Development Research industry trends, Canadian import activity, competitor positioning, and emerging business opportunities. Identify underserved markets and industries where Green Light can establish a competitive advantage. Monitor developments affecting Canadian importers, including tariffs, trade regulations, and evolving customs requirements. Collaborate with management to refine pricing strategies, sales campaigns, and market expansion initiatives. Represent Green Light at industry conferences, trade shows, business association events, and professional networking opportunities. Build referral relationships with complemen…