Bilingual Operations & Administrative Assistant (Mandarin/English)
Black cloudsAbout Microtec USA Microtec USA is a growing business specializing in printing equipment, custom transfers, heat press machines, and related products. We work with domestic and international suppliers and serve customers through our business and e-commerce operations. We are seeking a highly organized, detail-oriented, and proactive Bilingual Operations & Administrative Assistant to support management and daily business operations. This role combines executive and administrative support, basic accounting and bookkeeping assistance, e-commerce operations. The ideal candidate is fluent in Mandarin Chinese and English, comfortable working with numbers and business documents, and experienced in accounting, e-commerce, or general business operations. We are looking for someone dependable who takes initiative, follows through on tasks, and can grow with our company. Key Responsibilities 1. Executive & Administrative Support Provide administrative and organizational support to management. Assist with reports, data entry, recordkeeping, and special projects. Coordinate internal tasks and follow up on outstanding items to ensure timely completion. 2. Accounting & Financial Administration Assist with bookkeeping, invoice processing, and expense tracking. Organize purchase invoices, sales records, receipts, and payment documentation. Assist with accounts payable and accounts receivable tracking. Maintain accurate financial and operational records using Excel, Google Sheets, or accounting software. Support management with basic financial reports and administrative accounting tasks. 3. E-commerce & Business Operations Support Assist with daily e-commerce and order-related administrative tasks. Maintain and update product information, order records, and inventory data as needed. Coordinate order fulfillment, shipping, returns, and delivery tracking. Assist with inventory reconciliation and operational reporting. 4. Bilingual Communication with China Team Communicate with China team via email, Dingtalk, and phone. Prepare, submit, and follow up on purchase orders (POs). Track production progress, shipment status, delivery schedules Translate and provide Mandarin-English interpretation when needed. Coordinate across U.S. and China teams to ensure clear communication. 5. HR & Recruiting Support Post job openings on Indeed and other recruiting platforms. Review incoming applications, communicate with candidates, and schedule interviews. Assist with onboarding paperwork and routine HR administration. Support other personnel-related administrative tasks as needed. 6. Office Administration & Shipping Support Organize office documents, files, mail, and incoming packages. Prepare shipping labels and coordinate pickups with carriers such as UPS and FedEx. Assist with packing small orders and other light shipping tasks when necessary. Qualifications Fluent in Mandarin Chinese and English. Strong organizational, problem-solving, and follow-up skills. Proficient in Microsoft Office, especially Excel, or Google Sheets. Strong attention to detail and accuracy when handling numbers, documents. Reliable, proactive, professional, and willing to take ownership of assigned responsibilities. Legally authorized to work in the United States. Preferred Qualifications Previous experience in accounting, bookkeeping, accounts payable/receivable, or financial administration. Experience working for an e-commerce, wholesale, distribution, import/export, or manufacturing company. Experience with e-commerce platforms, order management, inventory control, or shipping systems. What We Offer An opportunity to contribute directly to a growing business. Exposure to international business operations and U.S.-China supplier coordination. A diverse role with opportunities to develop skills in administration, accounting, and e-commerce operations. A collaborative, hands-on working environment. Opportunities for increased responsibility and professional growth based on performance.…