Bilingual Office Admin

Bilingual Office Administrator – Piedmont, South Carolina Southwark Metal Manufacturing is a leading manufacturer of prefabricated sheet metal ducts and fittings, proudly serving distributors across the United States for more than 80 years. As a third-generation, family-owned company with seven facilities nationwide, we’re committed to quality products, exceptional service, and reliable delivery across all 50 states. We’re looking for a Bilingual Office Administrator to join our team in Piedmont, South Carolina . This is an excellent opportunity for a friendly, organized, and detail-oriented professional who enjoys working with people and wants to play an important role in supporting our office, customers, employees, and production team. In addition to providing customer and administrative support, this position will serve as an important communication and relationship-building partner for our HR team . Your Spanish/English language skills will help ensure clear communication during employee interviews, new-hire orientation, training, and other important employee interactions. What You’ll DoOffice & Customer Support Provide friendly, professional customer service by phone and email. Respond to customer questions and resolve issues promptly and professionally. Enter and maintain accurate customer information, orders, and records in company systems. Maintain and update customer accounts and files. Answer the division’s main phone line and direct calls appropriately. Support daily administrative activities and help keep the office organized. HR & Employee Support Serve as a Spanish/English translator and communication partner for HR when needed. Assist HR with interviews, helping candidates and hiring team members communicate clearly and comfortably throughout the process . Help support new employees during orientation and onboarding , including translating information and answering questions when appropriate. Help build positive relationships and promote clear, respectful communication between employees, supervisors, and HR. Assist with employee communications, training, and other HR-related administrative activities as needed. Maintain professionalism and confidentiality when handling employee and HR-related information. Production & Division Support Assist the production team with inventory management and product labeling. Provide administrative support to the division as needed. Participate in training to stay current on company products, procedures, and systems. Work collaboratively with office, production, sales, and HR team members to keep operations running smoothly. What We’re Looking For Bilingual in English and Spanish with the ability to communicate effectively in both languages. High school diploma or equivalent; additional education is a plus. 2+ years of customer service, office administration, HR support, or related experience preferred. Strong verbal and written communication skills. Strong organizational skills and attention to detail. Data entry and filing experience. Accurate typing and the ability to work comfortably with computers and office systems. Ability to multitask, prioritize, and stay organized in a fast-paced environment. Professional, approachable, and customer-focused attitude. Strong interpersonal skills and the ability to build trust and positive working relationships. Ability to maintain confidentiality when handling employee and company information. Most importantly, we’re looking for someone who enjoys helping people, communicates with confidence, and can use their bilingual skills to bring people together. Why Join Southwark? At Southwark, you’ll be joining a third-generation, family-owned company with more than 80 years of history and a strong commitment to its people . We offer a stable, full-time position, opportunities to grow, and a collaborative work environment where your contributions matter. Great Benefits Include: 401(k) Medical / Rx …

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