Assistant Transportation Manager- Special Needs Transportation

Assistant Transportation Manager – Special Needs Transportation Palmer Bus Service | Shakopee, MN Job Purpose The Assistant Transportation Manager supports the Site Manager in overseeing the safe, efficient, and reliable transportation of students in the Shakopee area, with a primary focus on special needs transportation services for Shakopee Schools. This position assists with daily operations, driver supervision, routing, scheduling, safety compliance, and communication with school district personnel, parents, guardians, and employees. The Assistant Manager is expected to treat all students, families, employees, and community members with professionalism, respect, and dignity while upholding Palmer Bus Service’s core values. Duties and Responsibilities Essential Functions Assist the Site Manager with planning, coordinating, and overseeing daily transportation operations to ensure safe, efficient, and reliable service. Support the coordination and management of special needs transportation services for Shakopee Schools, ensuring routes and services meet student needs, district expectations, and contractual requirements. Assist with routing, scheduling, driver assignments, and route adjustments to maintain efficient operations and accommodate changing student transportation needs. Help recruit, hire, onboard, train, supervise, and support transportation personnel. Assist with employee coaching, performance management, and disciplinary processes as needed. Help maintain positive employee morale and promote a professional, respectful, clean, and safe working environment. Assist with coordinating specialized transportation arrangements, including student-specific transportation requirements, pickup and drop-off procedures, and communication of relevant transportation instructions to drivers. Work with school district staff, parents, and guardians to address transportation concerns, student needs, route changes, and service issues in a timely and professional manner. Support driver training, safety programs, and compliance requirements. Assist with completing required behind-the-wheel evaluations and ensuring drivers maintain appropriate certifications. Help ensure all required driver documentation, including personnel files, medical certifications, drug and alcohol testing records, and other compliance documents, are completed and maintained accurately and on time. Assist with monitoring fleet maintenance, vehicle inspections, and preventive maintenance schedules to ensure all vehicles are safe, clean, and compliant with applicable regulations. Assist with administrative functions, including new-hire processing, payroll, billing, recordkeeping, and other reporting requirements as assigned. Respond to transportation-related incidents, accidents, complaints, and emergencies during and outside standard business hours as needed. Communicate concerns to the Site Manager and appropriate leadership. Assist the Site Manager and school district personnel with transportation decisions related to inclement weather, school delays, closures, and other service disruptions. Collaborate with the Site Manager, school district staff, drivers, aides, vendors, and other Palmer Bus Service personnel to maintain effective transportation services. Assist with developing and implementing short- and long-term transportation plans to improve service, efficiency, safety, and student access to school. Help maintain accurate personnel, safety, vehicle, and operational records in accordance with company policies and applicable regulations. Promote and uphold Palmer Bus Service’s purpose, mission, and core values. Keep the Site Manager informed of operational concerns, employee issues, safety matters, and other challenges that may affect transportation services. Perform duties independently when delegated by the Site Manager and provide operational support during the Site Manager’s absence as needed. Other Functions Attend professional …

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