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Assistant Starbucks Manager

Albertsons
20 hours ago
Full-time
On-site
Alexandria, LA, United States
Indeed

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. The Assistant Starbucks Manager supports the Starbucks Manager in leading daily kiosk operations, delivering a consistent and welcoming customer experience, maintaining beverage and food quality, and developing a knowledgeable and engaged team. This position helps coordinate daily workflow, maintain operational and food safety standards, manage inventory, and ensure the department is clean, stocked, organized, and prepared to serve customers efficiently. Key Responsibilities Assist the Starbucks Manager with the overall operation and performance of the Starbucks kiosk or department. Provide leadership, direction, and support to Starbucks associates throughout the workday. Help train, coach, and develop associates on beverage preparation, customer service, food safety, sanitation, and department procedures. Coordinate daily workflow and assign positions based on customer traffic and business needs. Ensure beverages and food items are prepared accurately, consistently, and according to established recipes and quality standards. Monitor product quality, presentation, availability, and freshness throughout the day. Maintain a clean, organized, stocked, and customer-ready department. Ensure appropriate levels of cups, lids, ingredients, food products, supplies, and other operating materials are available. Assist with inventory management, ordering, receiving, rotation, and organization of department products and supplies. Monitor product availability and take appropriate action to address out-of-stocks. Help control product waste, shrink, and unnecessary supply usage. Provide friendly, efficient, and professional customer service. Monitor customer wait times and adjust associate assignments during periods of high customer volume. Assist with associate scheduling and daily coverage based on anticipated business needs. Help monitor labor and productivity while maintaining appropriate service levels. Ensure opening, closing, cleaning, stocking, and operational responsibilities are completed accurately. Support department sales, customer service, productivity, and operational goals. Communicate equipment, product, staffing, or operational concerns to appropriate leadership. Take responsibility for department operations in the Starbucks Manager's absence. Partner with store leadership and other departments to support overall store priorities and events. Perform additional duties as assigned based on business needs. Leadership Expectations Lead by example and maintain a positive, professional, and customer-focused attitude. Provide associates with clear expectations, priorities, and daily assignments. Coach associates on beverage quality, customer service, speed of service, cleanliness, food safety, and department procedures. Recognize strong performance and provide appropriate feedback when improvement is needed. Encourage teamwork, accountability, and effective communication throughout the department. Maintain a strong sense of urgency during peak customer periods. Monitor department conditions throughout the day and address opportunities promptly. Help create an environment where associates feel supported, respected, and accountable. Assist with training new associates and reinforcing established standards with existing team members. Support the Starbucks Manager in developing a knowledgeable, dependable, and customer-focused team. Customer Service Gre…

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