Assistant Manager

Benefits: Dental insurance Employee discounts Health insurance Vision insurance About Us At Woof Gang Bakery & Grooming , we are passionate about providing the highest quality products, custom treats, and exceptional grooming services for pet lovers and their furry family members. We take pride in creating a warm, welcoming, and upbeat neighborhood store environment for both customers and staff. We are looking for an energetic, organized, and dog-loving Assistant Manager to join our leadership team! Position Overview As the Assistant Manager, you will work closely with the Store Ownership Team to oversee day-to-day operations, ensure smooth retail and salon workflows, lead and inspire staff, and maintain high standards of customer service. You will act as a key leader on the floor, driving sales, assisting customers, supporting grooming operations, and helping maintain a clean, organized, and inviting store environment. Key Responsibilities Store Operations & Leadership Support the Store Ownership Team in daily operational tasks, store open/close procedures, and inventory management. Lead by example on the sales floor, driving revenue and ensuring an outstanding experience for every customer and pet. Assist in monitoring inventory levels, receiving shipments, restocking retail shelves, and maintaining floor visual standards. Help train, coach, and support retail associates and team members. Grooming Salon Support & Customer Care Assist with scheduling, client check-ins/check-outs, and phone inquiries for the salon. Help manage salon scheduling to ensure efficient appointment flow and excellent client communication. Address customer questions, offer tailored product recommendations (nutrition, treats, toys, care supplies), and resolve client concerns with professionalism. Team & Work Environment Foster a positive, cooperative, and energetic team culture across retail and grooming operations. Ensure cleanliness, safety, and hygiene standards are consistently met throughout the retail space and grooming salon. Step in to handle transactions, pet fittings, or general store duties whenever needed. Qualifications & Skills Experience: 1+ years of experience in retail management, assistant management, or keyholder roles preferred. Experience in pet care, grooming salons, or specialty retail is a strong plus! Passion for Pets: Genuine love for dogs and enthusiasm for pet health, nutrition, and wellness. Customer Service: Exceptional interpersonal and communication skills with a track record of delivering great customer experiences. Leadership: Strong problem-solving skills, initiative, and the ability to motivate team members. Organization: Detail-oriented with strong multi-tasking skills in a fast-paced environment. Physical Requirements: Ability to stand for extended periods and comfortably lift up to 40 lbs (e.g., bags of dog food, pet supplies). Availability: Flexible schedule, including weekends and occasional peak/holiday hours.

View the full posting and apply