Assistant Back of House Manager at Warren Street Hotel

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Warren Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Assistant Back of House Manager Location: Warren Street Hotel Position Type: Full Time, Exempt Reports To: Back of House Manager Position Summary The Assistant Back of House Manager is responsible for supporting and overseeing the daily operations of the hotel's Back of House department, including inventory and stock control, receiving, food and beverage cost control, linen and operating supplies, minibar operations, and departmental administration. This position plays a key role in maintaining accurate inventory levels, controlling costs, minimizing waste and loss, ensuring timely replenishment, and maintaining organized and efficient Back of House operations. The Assistant Back of House Manager works closely with Food & Beverage, Culinary, Housekeeping, Finance, Engineering, Purchasing, and other hotel departments to ensure operational needs are anticipated and appropriately supported. The role also provides direct supervision and leadership to Back of House team members, including Stock Persons and Minibar Attendants, and is responsible for maintaining departmental standards, accountability, productivity, and compliance with hotel policies and procedures. Key Responsibilities Inventory & Stock Control Manage and monitor inventory across Food & Beverage, Culinary, Housekeeping, linen, minibar, operating equipment, maintenance supplies, and other hotel consumables Maintain appropriate par levels based on hotel occupancy, business levels, historical consumption, events, and operational needs Ensure timely ordering and replenishment of stock to prevent shortages while minimizing excessive inventory Receive, inspect, verify, and properly document deliveries against purchase orders and invoices Ensure goods received meet required quantity, quality, condition, and hotel standards Maintain accurate inventory records using established inventory management systems and departmental controls Conduct and oversee daily, weekly, monthly, and periodic physical inventory counts Reconcile physical inventory against system records and investigate variances Identify and investigate discrepancies, shortages, damages, losses, expired products, and unusual inventory activity Ensure proper storage, labeling, organization, security, and stock rotation, including FIFO procedures where applicable Maintain Back of House storage areas in a clean, organized, safe, and operationally efficient condition Monitor slow-moving and excess inventory and work with department leaders to reduce unnecessary purchasing and waste. Food & Beverage Cost Control Support the monitoring and management of food and beverage costs in partnership with Culinary, Food & Beverage, and Finance Review inventory usage, purchasing, transfers, waste, and variances to identify opportunities for improved cost control Monitor food and beverage inventory levels against consumption and business volume Assist with monthly food and beverage inventories and preparation of supporting reports Investigate significant or unusual cost variances and communicate findings to hotel leadership and Finance Monitor waste, breakage, spoilage, complimentary usage, and other areas that may impact food and beverage costs Support hotel initiatives designed to reduce waste, loss, over-ordering, and pilferage Maintain accurate documentation for inventory transfers and departmental usage. Minibar Operations Oversee the daily operation of the Minibar team and ensure guestroom minibars are stocked, maint…

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