Asset Specialist

Customer Operations-Asset Specialist Sebang Global Battery North America, LLC 19 Chapin Rd. Pine Brook, NJ Full-time Benefits Pulled from the full job description 401(k) 401(k) matching Flexible schedule Health insurance On-the-job training Paid time off Unlimited paid time off Customer Operations-Asset Specialist Full time Starting: October 1, 2023 Location: Denver, CO. Limited business travels ■ Overview Are you a self-starter looking to be a part of a successful growing team? Then we have the position for you! Sebang Global Battery North America (SGBNA) is looking for a Customer Operations/Asset Specialist. This role is primarily responsible for the overall coordination of all activities necessary to provide sales, service and distribution support to our customers. They play a critical role in ensuring customer satisfaction and optimizing operating logistics costs and inventory. The ideal candidate will also be able to promote sales to new customers in our established distribution channel. ■ Key Responsibilities – · Act as key point of contact for customers, providing total order management, including order receipt, order entry, order confirmation, order tracking, pricing verification, ship updates, order fulfillment and invoicing. Knowledge of NetSuite is a plus. · Provide internal and external customer service and sales support to both the Sales Team and customers. · Monitor open orders report to ensure all orders ship and are invoiced timely, which includes coordinating with freight forwarders to ensure shipments have required documents and deliveries are handled efficiently. · Provide support to the distribution centers and provide order processing for key customers, which also involves reviewing inventory levels and ultimately providing guidance for production orders from our manufacturer in South Korea. · Oversee inventory procedures including; inventory control, tracking, forecasting, and demand planning · Prepare and present sales, inventory and gross profit reports, as needed, which require excellent excel skills. · Monitor customer balances to ensure adherence with credit policies and procedures. · Offers administrative support to Senior Managers, as necessary, such as sales related reporting, coordinating guest visits, supplies procurement and maintenance ■ Qualifications · Bachelor’s degree in business, preferably finance or supply-chain major. · Previous experience in customer service is preferred. · Good working knowledge of Excel; Net Suite would be helpful. Experience: 2-5 years of International Logistics, SCM, Customer Care, Asset Specialist, Sales admin, or similar experience Skills: Computer skills-Microsoft, especially Excel, Communication skills Language: English(Korean speaking plus) Benefits: Competitive wages, paid on-the-job training, medical insurance, 401k, paid holidays and vacation. Salary: $70,000 - $80,000 per year Benefits: 401(k) match Medical insurance Unlimited Paid Time Off Policy Schedule: Monday to Friday Location: Pine Brook NJ. Recruitment process 30 minute introductory call with the Hiring Manager Pre-employment testing of candidates' skills One hour interview with Senior manager Meeting with members of the team Job Type: Full-time Pay: $70,000.00 - $80,000.00 per year Benefits: 401(k) Dental insurance Retirement plan Work Location: In person

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