Ambulance Dispatcher

Job Overview The Ambulance Dispatcher is responsible for receiving emergency and non-emergency communications and coordinating the timely dispatch of ambulance units. This role requires strong multitasking abilities, clear communication skills, and sound judgment in high-pressure situations. Dispatchers work closely with local police departments, communications centers, fire agencies, and field personnel to ensure efficient emergency medical response. Duties Receive emergency calls from the police department communications center, fire agencies, and direct 911 callers. Dispatch ambulance units promptly and accurately based on call priority, location, and resource availability. Maintain constant radio and phone communication with ambulance crews, police departments, communications centers, and fire agencies. Monitor unit status and track ambulance locations to ensure efficient response and coverage. Provide clear, calm, and professional communication during high-stress emergency situations. Accurately document call information, dispatch times, and incident details in the dispatch system. Prioritize multiple incoming calls and requests while maintaining situational awareness. Coordinate with external agencies including law enforcement and fire departments during emergency incidents. Perform additional administrative or operational tasks as required while managing dispatch responsibilities. Requirements Strong multitasking ability in a fast-paced environment. Excellent verbal communication and listening skills. Ability to remain calm and make sound decisions under pressure. Strong situational awareness and critical thinking skills. Ability to process and relay information quickly and accurately. Professional radio and telephone communication skills. Basic computer and dispatch software proficiency. Pay: $17.90 per hour Benefits: On-the-job training Paid time off Work Location: In person

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