Air/Ocean import coordinator

Benefits: 401(k) Health insurance Paid time off The Role You will handle day-to-day air freight and ocean freight import files, working closely with overseas agents, carriers, customs brokers, truckers and customers to keep shipments moving on time and billed correctly. Key Responsibilities Open and manage import files for air freight and ocean freight (FCL and LCL) Review shipping documents for accuracy: HBL/MBL, HAWB/MAWB, commercial invoice, packing list Track shipments and monitor ETAs, arrival notices, cargo availability and Last Free Day Issue arrival notices and keep customers updated on shipment status Coordinate customs clearance with the customs broker, including ISF filing for ocean shipments Obtain freight releases from airlines and steamship lines; arrange release payments Book and coordinate drayage, CFS/terminal pickups and final delivery Monitor demurrage, detention and storage exposure and act to avoid extra charges Verify vendor invoices against quotes and shipment records Prepare billing details for customer invoicing Keep accurate records in our operating system and follow company SOPs Requirements 2–5 years of experience in import operations at a freight forwarder, NVOCC or customs brokerage Hands-on knowledge of both air and ocean import processes Understanding of U.S. import documentation and the clearance process Familiarity with Incoterms Strong attention to detail and the ability to manage multiple files at once Clear written and verbal communication in English Proficiency in Microsoft Office (Excel, Outlook) Nice to Have Experience with ports/airports, drayage and terminal operations

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