Air & Ocean Freight Coordinator
Venture49Air & Sea Freight Coordinator
Locations: Chicago, IL & Miami, FL — 1 opening per location
Employment Type: Full Time | Work Setup: On Site
Compensation: $55,000 – $65,000 Annual
About the Role
We're hiring hands-on Air & Sea Freight Operations Specialists for a people-first global freight forwarder recognized for 10+ years as a Top Company for well-being, stability, and career growth. We have o
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ne opening in Chicago, IL and one opening in Miami, FL. This role manages air freight shipments end-to-end while also supporting sea import operations, working across a 35+ country network on time-critical and complex shipments.
Please note: Air freight must be the majority of your recent experience — this role is not a fit for procurement backgrounds or candidates whose experience is primarily ocean. Strong sea import experience is required in addition to air.
What You'll Do
• Manage air freight shipments A–Z from origin to final delivery
• Book cargo, coordinate pickups, prepare documentation, follow up with airlines, track shipments, arrange delivery, and bill
• Support sea import operations — ISF/AMS filings, ocean documentation, terminal and intermodal coordination, and exception handling
• Work with airlines, ocean carriers, truckers, terminals, customers, and internal offices on bookings, pickups, docs, and cargo recovery
• Monitor milestones, flag delays/exceptions early, and resolve issues to maintain service levels
• Keep documentation, system updates, costs, and final billing accurate
• Support air freight quotes by checking routing, transit times, capacity, and operational feasibility
• Handle priority, bonded, FTZ, cross-border, and other complex shipments with tight follow-up through the full lifecycle
What You Bring
• 5–10 years of hands-on Air & Sea Freight Operations experience in freight forwarding
• Air freight must be the majority of recent experience (air export and/or air import) — not procurement, not primarily ocean
• Strong Sea Import Operations experience, ideally with a minimum 70% Imports / 30% Exports ratio on the ocean side
• CargoWise experience (must-have)
• Knowledge of AES, TSA requirements, and air freight documentation
• Knowledge and/or certifications in AMS, ISF, FMC, and IMDG
• Knowledge and experience with Bonded Freight, FTZ, and Cross-Border operations
• Strong network and operational experience with terminals and intermodal vendors
• Able to run multiple shipments, priorities, and urgent requests independently in a fast-paced environment
• Strong customer service, communication, and problem-solving skills
• Native English proficiency; Bilingual Spanish/English preferred, but not mandatory
Nice to Have
• Aerospace or time-critical / AOG shipment experience
• Experience supporting multiple internal offices or internal customers
• Hazmat / DG handling across air and ocean
Why This Opportunity
• Join a global freight forwarder recognized for 10+ years as a Top Company for well-being, stability, and career growth
• Work across a 35+ country network on time-critical and complex shipments
• Internal mobility and ongoing training and certifications
• A culture built around empowered operators, fast decision-making, and strong client service
Benefits
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and paid holidays
If you are comfortable with the Employment Type and Work Setup, feel free to apply directly through Venture49's website: https://venture49.com/JobDetail?id=6abeb4782d79b13c25b9c3f6
Pay: $55,000.00 - $65,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Work Location: Remote