Afternoon Dispatch

Dove Creek Motor Express located in Essex, Ontario We are seeking an experienced, motivated, and dependable Dispatcher / Customer Service Representative to join our team. With over 30 years in business, Dove Creek specializes in cross-border LTL (Less Than Truckload), FTL (Full Truckload), and intermodal transportation throughout Ontario and Michigan. Our regular business operations run Monday through Friday . We offer a fast-paced, team-oriented environment and are looking for someone who can confidently manage dispatch responsibilities, communicate effectively, and work independently. Qualifications Previous experience in trucking dispatch, logistics, or transportation operations. Knowledge of Canada–U.S. cross-border transportation. Strong communication, organizational, and problem-solving skills. Ability to multitask, prioritize, and make decisions independently. Experience with TMW (TruckMate) dispatch software would be considered an asset. Familiarity with customs documentation, Hours of Service (HOS), and transportation regulations. Proficiency in Microsoft Outlook, Word, and Excel. Key Responsibilities Coordinate drivers, schedule loads, and prepare next-day dispatch assignments. Manage afternoon/evening dispatch operations and resolve daily challenges. Communicate with drivers, customers, customs brokers, and team members. Monitor shipments, pickups, deliveries, and driver progress. Prepare and forward customs documentation to brokers. Maintain accurate dispatch records and update customer portals. Troubleshoot delays and service issues to keep operations running efficiently. Coordinate with dock staff to ensure trailers are loaded and ready for scheduled departures. Work closely with the dispatch team while confidently managing responsibilities independently. What We Offer Permanent, full-time employment with consistent Monday–Friday hours. Compensation: $20.00–$25.00 per hour, based on experience. Employee benefits available after 90 days of employment. Supportive, experienced, and team-oriented work environment. To apply, please click link below and complete the application: https://forms.gle/5P74Y2UQ1MtkpXUm9 Pay: $20.00-$25.00 per hour Expected hours: 40.0 per week Benefits: Dental care Disability insurance Life insurance Work Location: In person

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