Aerospace Order Fulfillment Expeditor

Make Complex Aerospace Programs Move — From Quote to Delivery It’s 8:30 a.m. in Twinsburg, OH. You’ve just checked the overnight order queue, synced with Scheduling about a production readiness review, and answered a customer’s question about a critical RMA. As the Aerospace Order Fulfillment Expeditor, you are the connective tissue between customers, operations, and engineering — keeping high‑stakes aerospace components flowing on time and to spec. Where You’ll Work Rexnord® is a $2B diversified, global industrial company (NYSE: RXN) built on continuous improvement through the Rexnord Business System (RBS). Since 1892, we’ve been headquartered in Milwaukee, WI and now employ ~7,500 associates worldwide. Within our two platforms — Process & Motion Control and Water Management — we design, manufacture, market, and service highly engineered components for demanding applications where reliability and cost of downtime are critical. Learn more at www.rexnord.com. Aerospace Business Units Our aerospace teams supply high‑performance spherical and cylindrical bearings, mechanical seals, gears, and electrical components to commercial air transport markets. These products meet stringent requirements and are specified in engine systems, flight controls, landing gear, and airframe structures — trusted by major engine and airframe OEMs, tier suppliers, and operators worldwide. What You’ll Do Own day‑to‑day activity for assigned key accounts/market segments: order entry, quotation, business development support, conflict resolution, Voice of the Customer, pricing to value, and coordination of Production Readiness reviews. Serve as primary contact for customers — resolve inquiries and complaints on products, services, and billing to maintain strong relationships. Manage orders across the entire lifecycle from quote to shipment and post‑delivery support. Maintain accurate contacts and communication records; administer critical programs, contracts, and agreements. Handle calls professionally and efficiently; drive first‑call resolution and customer loyalty through troubleshooting and clear production explanations. Partner closely with Purchasing, Manufacturing, Shipping, Scheduling, and Engineering to remove roadblocks and expedite flow. Process and verify sales orders promptly and accurately. Meet or exceed Customer Satisfaction goals; leverage ERP expertise to monitor status and drive visibility. Build deep knowledge of our products and applications. What You’ll Bring This position requires the applicant to be a US Person with an US permanent residence. A US Person is a US Citizen or Green card holder. High School Diploma or GED (required). 3+ years expediting/customer interface experience within engineered products (preferred). Proficiency with Microsoft Office and basic internet research. Customer‑first mindset; self‑starter with creative problem‑solving skills. Excellent verbal/written communication and interpersonal skills. Strong attention to detail; ability to identify and escalate process issues. Capability to prepare reports and professional correspondence. Comfort communicating across functions and levels. Flexibility to take on additional duties as needed. Pay & Benefits Expected Base Salary Range: [$50,000 – $60,000] Actual pay depends on factors such as worksite location and market, skills, experience, education, and internal equity, among others. Medical, Dental, Vision, and Prescription Drug coverage Short‑Term and Long‑Term Disability Insurance Life and Accidental Death & Dismemberment (AD&D) Insurance Flexible Spending Accounts (Health Care and Dependent Care) and HSA options Paid Time Off, Paid Leaves, and Holidays 401(k) Retirement Plan with matching employer contributions Tuition/Educational Assistance Rexnord associates must be in good standing for consideration for job openings. This includes satisfactory or above ratings in job perfor…

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