Advisor, Vendor Governance
PSP InvestmentsABOUT US We’re one of Canada’s largest pension investors, with CAD$320.6 billion of net assets as of March 31, 2026. We invest funds for the pension plans of the federal public service, the Canadian Forces, the Royal Canadian Mounted Police and the Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong Kong. Capturing and leading complex global investments requires us to work as one to seize valuable opportunities, in close collaboration with some of the world’s top companies. At PSP Investments, you’ll join a team of motivated and engaged professionals, dedicated to propelling our organization further than ever before. ABOUT YOUR ROLE As an Advisor, Vendor Governance , you will be a reference on critical vendor agreements at PSP and responsible for managing vendor relationships in partnership with various management teams. You will support the implementation of vendor governance and management monitoring models and be creative in addressing various vendor issues. In addition, you will prepare, negotiate and conclude contractual agreements with I.T. vendors in line with PSP's new strategic orientations. You will also work in partnership with the Security, Risk, Compliance and Legal Affairs teams. This role reports to the Director, Vendor Governance. You will build and maintain complex, multi-stakeholder relationships, confidently engaging senior internal and external stakeholders, and will be relied upon to communicate governance matters clearly and persuasively. In this role, you’ll: Operational supplier management Monitor the performance of the most complex commercial agreements and the overall relationship with service providers Ensure regular monitoring of supplier performance (KPIs, service levels, contractual commitments) Facilitate the management of supply contracts, including reporting relationship issues and advising on possible solutions Contribute to identifying cost optimization opportunities with internal stakeholders Support the preparation and follow-up of supplier governance meetings Track ongoing requests and projects with clients and suppliers Manage escalations with problematic suppliers and negotiate possible solutions Contractual support & compliance Advise internal teams on the implications of key contractual clauses, ensuring informed decision-making in major agreements (services, SLAs, penalties) Contribute to contract renewal planning by preparing analyses and documentation Monitor contractual changes (Change Requests, Change Orders) under the direction of management Participate in the application of third-party risk management practices (information security, IT continuity, compliance, legal, privacy) Analysis, reporting & dashboards Consolidate and analyze data related to supplier performance and third-party risks, and propose appropriate business strategies Produce follow-up reports and contribute to the design of performance dashboards (KPIs) Provide strategic recommendations to management committees based on supplier performance analysis, influencing decision-making on vendor strategy and risk mitigation Collaboration & internal support Advise & work closely with sourcing teams and internal stakeholders to ensure proper service performance Support vendor segmentation initiatives and performance evaluations Maintain effective collaboration between IT and business sectors to enhance supplier management practices Supplier relations Act as a point of contact for certain assigned key suppliers Support issue resolution or contractual ambiguities under the guidance of the Director Vendor Governance WHAT YOU’LL NEED Bachelor's degree in business administration (including Supply Chain Management), Engineering, Law or Information Technology Minimum of seven (7) years of relevant experience in a procurement and vendor management role Experience with IT contracts is essential Stro…