Administrative Assistant/HR Assistant

Overview: The Swiftwater, The Poconos newest luxury hotel, is hiring! The Administrative and HR Assistant plays a key role in supporting the daily operations by providing high-level administrative, organizational, and communication support. This position requires exceptional professionalism, discretion, and attention to detail, ensuring that internal operations reflect the hotel’s brand standards of excellence, elegance, and guest-centric service Responsibilities: Administrative Support Provide administrative support to hotel leadership, including scheduling, correspondence, and document preparation Prepare reports, presentations, and meeting agendas Maintain organized digital and physical filing systems Communication & Coordination Serve as a professional point of contact for internal departments, vendors, and external partners Draft, proofread, and format emails, memos, and official correspondence Coordinate interdepartmental communication to ensure smooth operations Operational Assistance Assist with purchasing, invoice processing, and expense tracking Support onboarding and administrative aspects of HR as needed Help coordinate special projects, events, and VIP arrangements Ensure compliance with hotel policies and confidentiality standards Luxury Service Standards Uphold brand standards in all communications and interactions Demonstrate poise, discretion, and professionalism at all times Anticipate leadership needs and proactively offer solutions Qualifications: Required 2+ years of administrative or executive assistant experience, preferably in hospitality or luxury environments Exceptional written and verbal communication skills Strong organizational and time-management abilities Proficiency in Microsoft Office Suite and/or Google Workspace High level of discretion and confidentiality Preferred Experience in a luxury hotel, resort, or high-end service environment Familiarity with hotel management systems (PMS, procurement, or scheduling tools) Associate’s or Bachelor’s degree in Business, Hospitality, or related field Skills & Competencies Attention to detail Professional presentation and demeanor Ability to multitask in a fast-paced environment Problem-solving and initiative Collaborative and service-oriented mindset Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: 401(k) matching Employee discount Flexible schedule Health insurance Paid time off Experience: HR/Admin: 2 years (Required) Ability to Commute: Swiftwater, PA 18370 (Required) Work Location: In person

View the full posting and apply