3PM Order Fulfillment Assistant Manager

ORDER FULFILLMENT ASSISTANT MANAGER We are seeking a highly motivated and detail-oriented Order Fulfillment Assistant Manager to join our team and help oversee the efficiency, accuracy, and overall success of our order fulfillment operations. The Order Fulfillment Assistant Manager supports the Fulfillment Manager in supervising daily operations related to order processing, picking, packing, shipping, and inventory accuracy. This role ensures that all orders are fulfilled on time, in full, and with high quality standards. The ideal candidate is organized, proactive, and skilled at leading teams in a fast-paced environment. WHY SANWA FOOD GROUP : Sanwa Famer’s Market, a division of Sanwa Food Group, has been a pillar in the Tampa Community for more than 40 years. Throughout the years we’ve established ourselves as a leader in the food distribution industry. Our array of eclectic grocery, produce and meat selections span the globe, and our customer focus initiatives provides a service that continues to drive our success. We take pride in creating a diversified culture where our team members are able to grow and learn to excel in various opportunities within our company. As a Sanwa team member, you will become part of our dynamic, growing company, servicing both retail and wholesale customers in a fast-paced service driven environment. We are looking for truly exceptional individuals to continue the Sanwa tradition of excellence. Come grow with us! MAIN JOB DUTIES AND RESPONSIBILITIES: Assist the Order Fulfillment Manager in overseeing daily fulfillment operations, including order processing, picking, packing, and shipping. Supervise, train, and motivate fulfillment associates to meet performance goals and maintain accuracy standards Monitor inventory levels, coordinate with the warehouse team, and ensure proper stock rotation and replenishment Help maintain quality control by ensuring all outgoing orders meet company and customer expectations Support implementation of process improvements to increase efficiency, accuracy, and productivity Track and report on key performance metrics, such as order accuracy, shipping timelines, and labor productivity Ensure compliance with company policies, safety standards, and workplace regulations Provide coverage and leadership support in the Fulfillment Manager’s absence As part of your role, you may be required to perform additional duties or tasks as assigned by your manager or the company. Flexibility and a willingness to take on varied responsibilities are essential expectations for all positions QUALIFICATIONS: High school diploma or equivalent Prior supervisory experience a must Strong communication and customer service skills Ability to stand for long periods of time and safely lift up to 50 lbs. Flexible availability, including evenings, weekends, and holidays Team player with a positive attitude and attention to detail WHY WORK WITH US: Competitive hourly pay Opportunities for advancement Eligible for health, dental, & vision insurance (in addition to supplemental policies, life insurance, STD/LTD) after 60 days of employment Eligible to participate in Sanwa Food Group 401K investment policy after 6 months of employment (Sanwa matches up to 6%) Eligible for holiday pay after 90 days of employment Eligible for 2 weeks of PTO after the completion of 1 year of employment Supportive team environment

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