2nd Shift Operations Coordinator

In 1944, a group of regional truck lease company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. If you are that sort of person, we’d love to hear from you. Additional information can be found on our website at http://www.nationalease.com. You can also follow us on Twitter and Facebook. Cheeseman Transport is a family-oriented transportation company known for safely moving freight with unusual characteristics. We provide LTL, Truckload, Expedited, Dedicated, and Warehousing services for businesses throughout the Midwest and Southeast. Our culture is built on four core values: Family First, Safety, Flexibility, and Sustainability. We invest in our people through reliable equipment, strong benefits, and a work environment where employees are respected and supported. Many of our team members build long-term careers here because we focus on safety, consistency, and doing the right thing for our drivers, mechanics, handlers, and office staff. Our goal is simple: create business relationships that are safe, enjoyable, and rewarding for everyone we work with. What You’ll Do The 2nd shift Operations Coordinator supports the daily planning, scheduling, and movement of customer freight. This role works closely with drivers, customers, and internal teams to ensure shipments are tracked, operational issues are resolved quickly, and service expectations are met. The ideal candidate is organized, detail-oriented, customer-focused, and able to perform effectively in a fast-paced environment with changing priorities and deadlines. Monday - Friday 6pm - 6am 12-Hour Second Shift Schedule Pay: $100,000 - $125,000 based on experience Transportation Operations Use Transportation Management Systems (TMS) to plan, schedule, and track customer shipments. Review and update load assignments as needed. Dispatch and support drivers throughout the delivery process. Monitor truck and trailer locations, availability, and utilization. Coordinate preventive maintenance and schedule equipment for service. Track daily freight movement and provide timely shipment updates. Identify delays, service issues, and other exceptions and communicate them to management. Create and maintain exception reports documenting operational issues and delays. Serve as backup support for other team members during periods of high volume or staff absences. Customer Service & Process Improvement Resolve customer questions, problems, and complaints in a timely and professional manner. Work closely with customers, drivers, and internal teams to ensure operational procedures are followed. Provide reports and shipment information to internal and external customers as needed. Identify opportunities to improve workflows, streamline processes, and increase operational efficiency. Assist with special projects and other responsibilities as assigned. Performance & Accountability Monitor and report driver performance. Organize daily workflows, establish priorities, and ensure work is completed accurately and on time. Maintain reliable attendance and consistently meet job responsibilities. Follow up promptly on outstanding issues and ensure they are resolved. Skills & Abilities Ability to quickly learn new systems, processes, and skills. Strong written and verbal communication skills. Comfortable communicating by phone, email, radio, and other operational communication tools. Strong problem-solving skills with the ability to identify practical solutions. Excellent attention to detail and follow-up. Ability to work effectively under pressure and meet frequent deadlines. Strong organizational and prior…

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