WS - Operations Director, Adjacencies

Date: Oct 21, 2026 Location: Scottsdale, AZ, US, 85257 Company: WillScot Req ID: 57176 At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here. As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. ABOUT THE JOB: Operations Director for Adjacencies provides operational leadership for the launch and scaling of new product offerings within WillScot's temporary space solutions portfolio. The role translates product strategy into executable operating models that support safe, reliable, and efficient delivery across the branch network and broader service organization. It is accountable for aligning cross-functional teams around launch readiness, process design, and operational performance so new product offerings can be introduced with consistency and control. This role partners closely with product, sales, supply chain, field operations, finance, and other stakeholders to define requirements, remove operational barriers, and establish the infrastructure needed to support commercialization of new product offerings. It helps ensure that new product launches are integrated into existing systems, workflows, and service standards without disrupting core business performance. The role also monitors adoption, service outcomes, and operational risks to support timely adjustments and sustained execution. WHAT YOU'LL BE DOING: New Product Line Strategy and Scale-Up Develop and execute the operational strategy, roadmap, and operating model to launch and scale current and future product lines, including acquired businesses. Translate commercial growth plans into scalable capacity, inventory, labor, logistics, vendor, and facility strategies while leading operational readiness for launches, pilots, and expansion initiatives. Safety, Quality, and Compliance Champion a culture of safety and ensure operations align with applicable regulatory, environmental, transportation, quality, and company standards. Partner with EHS and operational leaders to establish consistent training, audits, corrective actions, equipment readiness, and compliance practices. Operational Excellence and Standard Work Develop and scale standard work, operating playbooks, service protocols, training programs, and KPIs that drive consistent execution and organizational readiness. Lead continuous improvement and operating reviews focused on safety, quality, delivery, cost, asset availability, inventory accuracy, and customer experience. Fleet, Inventory, Logistics, and Vendor Management Provide strategic oversight of asset utilization, maintenance, inventory controls, logistics, staging, delivery, service, and off-rent processes to optimize operational performance. Establish vendor and third-party performance expectations while partnering with Supply Chain and field teams to maintain product and parts availability and control costs. Financial Performance and Resource Optimization Develop operational budgets and resource plans and partner with Finance and Commercial leadership on forecasts, investments, business cases, and capital priorities supporting product-line growth. Optimize the deployment and utilization of assets, labor, real estate, transportation, vendors, and other resources while maintaining safety, quality, and customer commitments. Leadership & Cross Functional Partnership Lead and develop opera…

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