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Worksite Tech Deployment Manager

United Rentals
13 hours ago
Full-time
On-site
Remote, United States
Indeed

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As Worksite Tech Deployment Manager, you will lead the field operation that deploys, services, and supports these solutions — from a self-driving compaction roller to autonomous layout, reality-capture drones, surveillance robots, and the tool-and-consumable delivery systems behind them. You will own the full operational chain — inventory and fleet readiness, logistics and forward deployment, on-site install and commissioning, service, and support — and lead the telematics field operations that keep the connected-equipment backbone running across the fleet. What you'll do: Deployment & Field Operations Own end-to-end deployment of robotic and autonomous solutions at customer worksites and branches — planning, mobilization, install, commissioning, and handoff — delivering World-Class service at the project site. Build and lead a field deployment team (FAEs or PLSs), supplemented by qualified third-party partners where surge capacity or specialized skills are needed. Establish repeatable playbooks for site readiness, safety, install standards, and commissioning so each deployment is faster and more reliable than the last. Operationalize worksite data by working with strategic cloud-based construction management platforms (e.g., Procore, Autodesk) and AI partners (e.g., Field AI) to put telematics and other worksite-solution data to work in customer workflows and decision-making. Be on-site for priority deployments and events as needed, acting as the operational lead in concert with vendors and branch teams. Inventory, Fleet & Logistics Manage inventory and fleet readiness for robotics, autonomous kits, and telematics/wearable devices — including add-on “retrofit brain” kits stored and deployed centrally, and purpose-built assets housed in divisional hubs. Inventory may be maintained at a UR branch or a regional third-party logistics (3PL) partner depending on the solution and deployment footprint. Own the deployment logistics model end-to-end across both UR branch and 3PL-held inventory: warehousing, staging, forward deployment to worksite-adjacent locations, transport, and reverse logistics. Coordinate third-party logistics and surge partners to stage and move equipment cost-effectively, balancing internal capacity against variable partner support. Maintain accurate asset records in RentalMan and related systems, ensuring cat-class, location, and status data integrity across the deployed fleet. Service & Support Deliver end-to-end field service and support for deployed solutions, including Level 2 / Level 3 issue resolution and escalation of complex technical challenges. Partner closely with the Digital Support desk to maximize customer uptime and deliver an exceptional stakeholder and customer experience, coordinating field response with remote support and escalation. Drive service excellence through technician training and development, OEC/OECNA reduction, fluid and asset movement, and other enablers of deployment success. Build and maintain troubleshooting guides, install documentation, and operating standards that scale across regions. Safety & Compliance Own all safety matters for deployment and field operations, promoting a culture of safety and discipline through leadership, exemplary personal compliance, accountability, and communication. Oversee safety audits and training for the deployment team and partners, including safe operation, transport, and commissioning of robotic and autonomous equipment on active worksites. Ensure regulatory compliance across field operations, including OSHA requirements, DOT regulations governing asset movement and transport, and drug-and-alcohol testing programs. Partner with vendors, OEMs, and customer EHS teams to align on site-specific safet…

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