Workplace Management Associate

Role description Workplace Management Associate The Role The Workplace Management Associate is a key member of the Workplace Management team. This role keeps daily office operations, facilities, and employee services running smoothly, supporting associates, leadership, and customers while maintaining compliance, safety, and audit readiness. What You’ll Do Manage day-to-day office operations and procedures, and ensure associates follow them. Manage vendors and suppliers, including agreements and invoices. Coordinate with the IT department on all technical assets. Support teams with meeting setups, including catering, supplies, and security access. Interact with senior leadership, demonstrating attention to detail and professionalism. Maintain documentation for audits. Maintain and update employee records and related information for the assigned account. Resolve and respond to employee queries on a day-to-day basis. Implement Workplace Management initiatives and actions in line with the established guidelines. Maintain office compliance for audits, and prepare for internal and external audits. Support office access controls and CCTV, and complete required platform trainings. Seek resolution of all service requests, with a goal of exceeding customer expectations. Modify and track change control documentation for equipment and facilities. Manage incoming and outgoing office mail. Support the onboarding process for employees, including creating access and security badges. Assist in implementing corporate and/or regional EHS policies and procedures. Monitor parking facilities and issue permits where necessary. Be available by phone to answer important queries. Perform all other duties as assigned by manager(s). Ensure assigned projects are completed on time, within budget, and with proper regard for safety. Ensure compliance with all regulatory requirements related to equipment maintenance functions. Maintain effective communication with all employees and customers, and keep the manager informed of significant operational issues and customer complaints. Manage the onsite Emergency Response team, including first aid and fire drill procedures within the office. Support the WM team on various projects. Assist with setup and breakdown for organizational events and activities. Assist with pantry management, from inventory to maintenance needs. Organize and maintain office supplies. Maintain storage facilities so they stay organized. Receive packages and materials for storage and/or distribution. Maintain the office space so it is kept in good condition. Review work orders to ensure assignments are completed. Collaborate with engineering on building projects. Ensure financial processes are always followed. Ensure all Critical Environment (CEM) requirements are met. Ensure the provision of a safe working environment. Provide 24/7 emergency call support and on-site attendance as required. Assist in planning and executing any shutdowns. Work closely and proactively with the procurement team on vendor requirements and annual maintenance contracts (AMC). Implement best business practices and cost, energy-saving, and optimization ideas. Observe safety and security procedures, and use equipment and materials properly. Inspect facilities and oversee their maintenance. Assist with the development of assessment findings reports. Coordinate and manage moves, additions, and change activities. Respond to facility inquiries and issues by verifying the problem and taking the necessary corrective action. Support the employee survey program with scheduling, updating summaries, and maintaining process documents. Support general WM team operations and compliance. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What You Need Required Associate or bachelor’s degree, or equivalent experience. Prior experience handling o…

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