WORKFORCE OPERATIONS ADMINISTRATOR
State of ArizonaARIZONA DEPARTMENT OF CORRECTIONS
REHABILITATION & REENTRY
Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,0
...
00 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.
WORKFORCE OPERATIONS ADMINISTRATOR
(BUSINESS OPERATIONS ADMINISTRATOR)
Job Location:
Address:
Arizona Correctional Industries (ACI)
4441 East McDowell Road
Phoenix, Arizona 85034
https://corrections.az.gov/
Posting Details:
Salary: $100,000.00
Grade: 26
Closing Date: 10/7/2026
Job Summary:
Do you have at least 5 years of progressive experience in operations management, industrial enterprise, or correctional workforce programs? Do you have experience in correctional operations, offender workforce development, and enterprise-level manufacturing or service environment? Start the next step in your Business Operations career. Apply today!
The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced business operations manager to assume the Workforce Operations Administrator position. This position drives the strategic direction, operational oversight, and workforce development initiatives for ACI's inmate employment and business programs across the state. Plays a key part in advancing ACI's mission to reduce recidivism through real-world job skills training, while maintaining profitable and secure business operations, and cultivating public-private partnerships that enhance inmate reentry outcomes and support Arizona's economy.
Job Duties:
Operational Oversight:
- Leads daily operations across multiple ACI business units, including manufacturing, agricultural, service-based, and private-sector joint ventures within state correctional institutions
- Ensures that ACI operations maintain security, safety, quality control, and production standards while integrating offender work programs within secure facility protocols
- Applies continuous improvement methodologies to drive operational excellence and reduce waste
Inmate Workforce Development:
- Oversees the design and implementation of programs for incarcerated workers, aligning with industry-recognized credentials and reentry goals
- Partners with community colleges, workforce boards, and vocational training providers to expand certification and upskilling opportunities, including developing Registered Apprenticeship Programs and Vocational Villages
- Ensures compliance with Prison Industry Enhancement Certification Program (PIECP)
Leadership & Stakeholder Engagement:
- Supervises a team of industry managers, industry supervisors, and administrative staff responsible for daily ACI operations
- Collaborates closely with ADCRR prison wardens, security staff, and state agency partners to align inmate work schedules, training protocols, and institutional needs
- Serves as a primary point of contact for ACI’s private-sector partners, government agencies, and community stakeholders
Financial & Contract Management:
- Develops and manages annual budgets exceeding $25M in revenue, including forecasting, cost analysis, and Return On Investment (ROI) evaluation for assigned shops and/or custom products
- Oversees procurement, vendor contracts, memoranda of understanding, and private-sector partnerships in accordance with Arizona procurement code and ADOA policies
- Ensures revenue targets, compliance benchmarks, and inmate compensation policies are met
Strategic Planning & Program Expansion:
- Develops and leads strategic initiatives to expand ACI's industry partnerships and revenue-generating opportunities while increasing inm