Workforce Logistics & Analytics Manager

The Onboarding Logistics & Analytics Manager is responsible for managing the operational infrastructure, data, systems, and logistics that support a seamless employee onboarding and offboarding experience across the account. This role combines advanced onboarding operations with workforce analytics, reporting, technology, and process improvement to ensure employees are prepared, equipped, and ready to succeed. Working cross-functionally with Talent Acquisition, HR/People teams, IT, Operations, hiring managers, and other stakeholders, this role turns operational data into actionable insights, identifies opportunities to improve workflows, and develops scalable solutions that strengthen onboarding efficiency, accuracy, and workforce readiness. The ideal candidate is an analytical and innovative thinker who enjoys solving complex problems, experimenting with technology and AI, and finding creative ways to make processes simpler, smarter, and more effective. Onboarding Logistics & Operations Manage the operational infrastructure supporting end-to-end onboarding and offboarding, including internal and client requirements, employee documentation, readiness activities, technology, systems access, and employee transitions. Coordinate complex or non-standard onboarding situations and resolve operational dependencies that may impact employee readiness. Partner with Talent Acquisition, hiring managers, IT, HR/People teams, Operations, and other stakeholders to ensure onboarding requirements are completed accurately and on time. Monitor operational workflows and proactively identify risks, delays, gaps, or recurring breakdowns requiring intervention or improvement. Technology, Devices & Access Manage processes supporting employee technology, devices, systems access, and other resources required for successful onboarding and offboarding. Maintain visibility into device requests, assignments, deliveries, returns, and outstanding technology dependencies. Partner with IT and other support functions to troubleshoot complex technology and access issues. Identify trends or recurring challenges within technology and access workflows and recommend scalable solutions. Workforce Data, Reporting & Analytics Maintain and analyze onboarding, offboarding, hiring, headcount, employee movement, device, and workforce-readiness data. Develop and maintain dashboards, reporting tools, trackers, and recurring operational reporting. Analyze data to identify trends, bottlenecks, risks, discrepancies, and opportunities for improvement. Translate complex or fragmented information into clear insights and recommendations for the Workforce Program Manager and key stakeholders. 2 Support development and monitoring of onboarding and workforce-readiness measures, providing the data and operational context needed to evaluate program effectiveness. Respond to ad hoc reporting and analysis needs related to onboarding and workforce operations. Headcount, Data Quality & Audit Management Coordinate recurring headcount audits, employee roster reviews, and workforce reconciliation activities. Compare information across recruiting, onboarding, employee, device, and operational systems to identify inconsistencies or missing information. Investigate data discrepancies and coordinate resolution with appropriate stakeholders. Develop and maintain data validation practices, controls, and standardized tracking methods. Identify recurring causes of data-quality issues and recommend preventative solutions. Maintain accurate, reliable, and confidential employee and workforce information. Digital Enablement, AI & Automation Identify manual, repetitive, or inefficient processes that can be simplified, automated, or redesigned. Develop and maintain digital workflows, automated notifications, forms, trackers, dashboards, templates, and other productivity solutions using approved technology. Leverage AI tools to support data analysis, trend identification, process design, documentation, commu…

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