Workday ERP Applications Manager (10212, Grade 34)

Description The Workday ERP Applications Manager provides strategic, functional, and technical leadership for administering, governing, securing, enhancing, integrating, and supporting the Commission’s Workday environment. The role serves as the primary application owner and coordinates the management of Workday applications supporting Human Capital Management, Payroll, Finance, Procurement, Planning, Learning, and other implemented capabilities. The incumbent establishes application standards, oversees security and controls, directs integrations and configuration-based enhancements, optimizes business processes and approval workflows, supports reporting and analytics, and manages the Workday application roadmap. The position works closely with business leaders, functional owners, Information Technology, Information Security, Internal Audit, implementation partners, and vendors to maintain a secure, reliable, compliant, scalable, and sustainable Workday environment. Examples of Important Duties Application Ownership and Management Lead day-to-day administration, operational support, and lifecycle management of the Workday environment. Develop and maintain the Workday application roadmap, enhancement priorities, governance standards, and support model. Oversee tenant management, system configuration, testing, migration, deployment, production validation, and post-implementation support. Coordinate Workday releases, evaluate new features and impacts, and lead feature adoption decisions with functional owners. Monitor system availability, performance, reliability, issue resolution, and service quality. Maintain configuration, operational, technical, and support documentation. Security, Controls, and Compliance Lead the design, configuration, administration, and governance of Workday security groups, domains, business process security policies, and role assignments. Establish and maintain least-privilege access, role-based access controls, segregation-of-duties requirements, and access governance standards. Oversee privileged access, service accounts, integration system security, API access, and identity-related controls, including coordination of single sign-on and multifactor authentication capabilities. Coordinate access reviews, security assessments, audit support, control testing, remediation, and compliance activities. Identify and address security and operational risks affecting sensitive data, integrations, business processes, and application operations. Develop and maintain Workday security procedures, control documentation, standards, and governance guidance. Integrations and Data Exchange Oversee the design, development, testing, deployment, monitoring, and support of integrations between Workday and internal or external systems. Provide direction for solutions using Workday Studio, Enterprise Interface Builder, Core Connectors, Workday Web Services, and REST or SOAP APIs, as applicable. Establish integration standards, documentation requirements, monitoring practices, error-handling procedures, security controls, and support ownership. Coordinate with enterprise architects, application teams, data owners, vendors, and functional stakeholders to support accurate and secure end-to-end data exchange. Lead troubleshooting, root-cause analysis, corrective action, and continuous improvement for integration issues. Configuration, Extensions, and Enhancements Oversee Workday configuration, Workday Extend solutions, and other approved application extensions or enhancement technologies. Evaluate requests for new functionality, custom applications, reports, integrations, and configuration changes based on business value, risk, supportability, security, and alignment with the application roadmap. Favor Workday-delivered functionality and configuration-based solutions before approving custom extensions. Ensure extensions and enhancements follow established architecture, development, testing, change-management, security, docum…

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