WMS Superuser

What you will do: Technology and Projects Team works driving operational performance, improving quality and supporting safety within the Distribution Centre. The Manhattan WMS Superuser is a key part of the team providing support to the Manhattan Warehouse Management and Labour Management Systems within our distribution network, including EAP depots, FGL Marks facilities. The team triages and helps to resolve operational issues in addition to providing insights and expertise to various enterprise projects and building specific enhancements. Manhattan WMS Superusers work collaboratively with cross-functional teams including the Distribution Center Operations, Corporate IT, Transportation, Operations Planning and the Supply Chain Leadership Teams. Identify and action opportunities for process improvements within the Distribution Centres Carry out detailed root cause analysis and investigation on various errors with Manhattan Warehouse Management System, Manhattan Labor Management System, and connected applications Assist in designing new business and system processes Support Supply Chain leadership decision making with ad hoc analysis Provide operational support to the DC operations staff Work cross functionally with IT to support issue resolution, and optimization within DC systems Provide support and expertise to DC Operations Conduct workflow, root cause and statistical analysis using operational data Becoming a Subject Matter Expert for Manhattan systems, with a solid understanding of the Manhattan data structures. Engage with Vendor, IT, and DC operations during design, build and test phases of projects. Support Supply Chain leadership decision making with ad hoc analysis Work in compliance with the Occupational Health and Safety Act and Regulations with all CTC safety Policies/Programs/Procedures/Requirements Create reports and dashboards for distribution key performance indicators Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7 What you bring : Post Secondary Education in Business, Engineering, Supply Chain or equivalent experience. Candidate must be available for Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7 Strong analytical, conceptual, organizational and problem-solving skills. Strong facilitation, presentation and communication skills. Experience in Distribution systems (DCCS, Manhattan Labor Management, Manhattan Warehouse Management) Self-starter, able to drive projects independently Demonstrated experience in large data analysis Team player, ability to present to and collaborate with all levels of the organization. Experience with data management software (ie. Power BI) an asset. Experience with FGL/Marks an asset Advanced skills in Microsoft Office (Access, Excel, Visio) We’re always looking for great talent! In addition to competitive pay, we offer: Career growth opportunities and product discounts Broadband Salary Range: 53,000.00 - 88,000.00 CAD Annual Our typical hiring range is between 65,000.00 and 88,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. We're committed to attracting top talent. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. This posting represents an existing vacancy within our organization. We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. About Us Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, fi…

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