Wire Room Manager

About Shepherd Electric Supply Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved and reliability truly matters. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we’ll come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place. Why This Role Matters Wire is not a commodity — it is one of the most technically precise and high-stakes products we handle. A wrong cut cannot be undone. A missed special order stalls a job site. A material tracking error creates inventory problems that surface downstream, long after the moment they could have been caught. The Wire Room Manager owns the accuracy, efficiency, and output of one of the most operationally critical functions in the Laurel Distribution Center. When the wire room runs right — cuts are accurate, special orders are handled with urgency, material tracking is current, and the team knows exactly what is expected — the entire operation moves with confidence. That starts with you. How This Role Connects to Our Compass We Keep Our Promises: Wire cuts are where orders become real. When you cut accurately and on time, contractors stay on schedule and customers get exactly what they ordered. An error at the wire room ripples to the job site — you own making sure that never happens. We Stay Hungry: You are always asking how the wire room can run faster, more accurately, and with less waste. You surface patterns — recurring cut errors, material tracking gaps, communication breakdowns — and fix root causes, not symptoms. We Grow Together: Your team grows because you invest in it. You develop your wire room staff so the function does not depend on you being present for every cut. Cross-functional coordination — with sales, fulfillment, and purchasing — is part of how you show up every day. We Own It: You hold yourself accountable first. Timecards, performance, material tracking — none of it slips because you stay on top of it. When a process breaks down, you redesign it. When someone on your team is struggling, you engage — you do not wait to be asked. We Go Above & Beyond: Sales trusts that large and special wire orders are handled with urgency and precision. The operations team knows your material tracking is current. Nothing falls through the cracks because you treat every order — routine or complex — like it matters. Key Outcomes Organized by what matters, not just what you do. Wire Cutting Accuracy & Order Fulfillment Assist in and oversee daily wire cuts — accurate to specification, every time Ensure cut orders are verified before staging — catch errors at the wire room, not at the job site Handle large and special wire orders with urgency, precision, and proactive communication to sales Maintain cut efficiency so order flow stays on schedule without sacrificing accuracy Material Tracking & Inventory Integrity Maintain accurate material tracking sheets in Excel — current, complete, and reliable Ensure wire room inventory reflects actual stock — discrepancies are investigated, not ignored Coordinate with purchasing and fulfillment teams when material shortfalls or overages arise Flag recurring material or tracking issues to the Operations Manager for systemic review Team Leadership & Development Select, onboard, and develop wire room staff so the function executes without depending on heroics Manage timecards, performance evaluations, and day-to-day accountability with consistency and fairness Coach and hold team members accountable through direct feedback — not just documentation Delegate clearly, follow up on completion, and build…

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