Wholesale Operations & Product Development Manager

We’re Hiring! Wholesale Operations & Product Development Manager Happy Horizons is a San Diego-based wholesale greeting card company created by retailers, for retailers. Born inside a local surf shop, our brand focuses on unique, industry-inspired greeting cards that help independent retailers connect with their customers and increase sales. We work with independent artists to curate thoughtful, creative collections and make it easy for retailers to offer greeting cards in their stores. As our company grows, we’re looking for an organized, creative, and self-motivated individual to help manage our daily operations and support product development. About the Position This is a hands-on role that combines operations management, wholesale customer service, inventory coordination, and creative product sourcing. We’re looking for someone who enjoys working independently, has strong attention to detail, and can take ownership of projects from start to finish. You’ll be responsible for keeping the business running smoothly while helping us discover, develop, and bring new products to market. Key Responsibilities Wholesale Customer Service & Order Management Manage our wholesale customer service inbox and respond to retailer inquiries. Monitor incoming orders and ensure timely processing, fulfillment, and shipping. Communicate with retailers regarding orders, shipping updates, and product availability. Track outstanding invoices and follow up on payments. Troubleshoot order issues and coordinate solutions. Inventory & Operations Manage greeting card inventory, product quantities, and reordering. Monitor supplies including card sleeves, labels, packaging, and display materials. Coordinate production and replenishment with printers and vendors. Help oversee card sleeving, labeling, packaging, and order preparation. Maintain accurate inventory records and product information in Shopify. Create and improve operational systems to keep the business organized and efficient. Product Development & Creative Sourcing Research and discover new independent artists and greeting card designs. Communicate with artists and suppliers regarding artwork, pricing, and licensing opportunities. Help curate collections and identify new product opportunities. Coordinate artwork files, print proofs, production details, and purchasing. Track new product development from initial sourcing through final production. Support seasonal product launches and collection updates. Administrative & Financial Support Assist with invoice management and payment tracking through QuickBooks. Maintain organized records of vendors, artists, purchase orders, and inventory. Track production expenses and purchasing needs. Provide regular updates on orders, inventory, product development, and outstanding tasks. Who We’re Looking For Highly organized, detail-oriented, and reliable. Proactive problem-solver who can work independently. Strong written communication and customer service skills. Comfortable managing multiple projects and deadlines. Creative eye and an interest in art, design, stationery, and retail products. Comfortable with technology and learning new systems. Experience with Shopify, QuickBooks, spreadsheets, or inventory management software is a plus. Previous experience in wholesale, e-commerce, retail operations, purchasing, or product development is preferred. Comfortable working in a small, growing business where responsibilities may evolve. Position Details Part-time: Approximately 20-25 hours per week to start. Location: La Jolla, CA. Opportunity for increased hours and responsibility as the company grows. Initial 90-day performance review. Why Join Us? This is an opportunity to join a growing creative business at an exciting stage. You’ll have a meaningful role in shaping our operations, developing new products, and helping bring independent artists’ work into stores across the country. We value creativity, initiative, thou…

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