Wholesale Department Operations Manager

Job Summary Lead the daily operations of a wholesale department, bringing together people, products, and processes to deliver strong retail sales and customer service. You’ll guide recruiting, interviewing, employee orientation, training, and shift management while overseeing purchasing, pricing, merchandising, inventory, and store operations. Your impact: Effective inventory control and team management help customers find the products they need while supporting smooth, reliable department operations. Responsibilities Recruit, interview, orient, train, and supervise employees; support team development and clear managerial communication. Manage schedules, shifts, payroll coordination, bookkeeping, budgeting, and operational records. Oversee purchasing, stocking, inventory management, inventory control, pricing, and merchandising; apply retail math and basic math to daily decisions. Lead sales management and customer service, including cashiering, cash handling, and point-of-sale (POS) systems. Use negotiation, product knowledge, and phone etiquette to resolve customer and supplier needs; support multilingual or bilingual service where applicable. Requirements Experience in retail management, store management, operations management, or operational management; assistant manager experience is useful. Supervising experience, team management, leadership, and time management skills; retail industry sales team management experience is preferred. Knowledge of retail sales, sales, sales management, purchasing, inventory, pricing, and merchandising. Familiarity with POS systems, cashiering, cash handling, payroll, bookkeeping, budgeting, and retail math. Strong communication, organizational, and customer service skills; multilingual or bilingual abilities are an asset. Pay: $25.00 - $30.00 per hour Expected hours: 40.0 per week Work Location: In person

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