Wholesale Customer Service Representative

We are a growing fashion brand looking for a detail-oriented Wholesale Order Processor to manage B2B orders and support our wholesale customers. This role is ideal for someone who has previously worked with FashionGo or Faire and understands wholesale fashion operations. You will work closely within sales, warehouse, and customer service to ensure wholesale orders are processed accurately and shipped on time. Responsibilities Wholesale Order Processing Process and verify wholesale orders from Faire and FashionGo Enter orders into internal systems and confirm accuracy Coordinate with the warehouse to ensure timely order fulfillment Prepare packing slips and verify order details Track order status and resolve discrepancies Customer Service Communicate with wholesale customers regarding orders, shipping, and product availability Respond to order inquiries and resolve issues quickly Maintain professional relationships with boutique customers Inventory & Warehouse Support Receive weekly inventory shipments Help unpack, organize, and stock inventory Verify incoming inventory against packing lists Assist with maintaining accurate stock levels Help move and organize boxes in the warehouse when needed Requirements Experience in fashion industry or apparel wholesale Experience with Faire and/or FashionGo Strong attention to detail and organization Excellent customer service and communication skills Ability to lift and carry boxes up to 50 lbs Comfortable working between office tasks and light warehouse support Ability to work in a fast-paced environment Preferred Experience working for a fashion brand, showroom, or apparel distributor Experience with wholesale order entry or B2B operations Familiarity with inventory management Work Environment This role is primarily operations and order processing, but also includes assisting with inventory receiving and stocking to support our warehouse during weekly shipments. Compensation $20 – $30/hour depending on experience. Job Type: Full-time Pay: $20.00 - $30.00 per hour Expected hours: 40.0 per week Work Location: In person

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