Wholesale Customer Service & Order Processing Representative

Company Description G&A Recruiting Partners is a professional recruiting firm dedicated to matching qualified talent with businesses seeking long-term team members. We partner with organizations across industries to identify roles that offer stability, growth potential, and clear responsibilities. Our approach is consultative and relationship-focused, ensuring both clients and candidates receive support throughout the hiring process. For this opportunity, we are supporting a wholesale business in Lansdale, PA to hire a dependable representative for customer service and order processing. Job description: Our client is seeking a dynamic and detail-oriented Wholesale Customer Service & Order Processing Representative to join our team. In this pivotal role, you will serve as the primary point of contact for wholesale clients, managing order processing, client relationships, and cross-functional collaboration to ensure seamless service delivery. Your proactive approach and excellent communication skills will drive customer satisfaction, support sales growth, and streamline internal operations. Responsibilities: Manage and process wholesale customer orders accurately using order processing Serve as the main liaison for clients, providing exceptional client services and maintaining strong relationship management. Quickbooks platforms to track customer interactions, update account information, and analyze data for continuous improvement. Handle customer inquiries promptly via phone, email, or internal communication channels, offering solutions that enhance client satisfaction. Support account management activities by managing client accounts, reviewing sales data, and identifying opportunities for growth or improvement. Assist in training team members on order processing tools and CRM system functionalities to promote efficiency across departments. Skills: Strong project management skills with the ability to prioritize tasks effectively in a fast-paced environment. Experience working with SaaS platforms, order processing tools, and internal communication systems. Excellent communication skills—both verbal and written—to foster clear client interactions and cross-functional collaboration. Proven client services experience with a focus on managing customer accounts and resolving service issues proactively. Full-Time | Monday-Friday | 9:00 AM-5:00 PM Hourly rate - 18/hr-20/hr Onsite - (will get a raise after 90 days) Work Location: In person

View the full posting and apply