Website/Operations Support

Website & Operations Support Job Description Barrington Books is seeking an organized, detail-oriented, and tech-savvy individual to support our website and day-to-day retail operations. This role is ideal for someone who enjoys working behind the scenes, solving problems, and helping a busy independent bookstore run smoothly across both its digital and physical spaces. The Website & Operations Support team member will help maintain accurate online content, manage product information, support inventory and order fulfillment, and assist with a variety of administrative and operational projects. Key Responsibilities Maintain and update website content, including products, pricing, images, descriptions, events, and seasonal features Add new merchandise and ensure online listings are accurate, polished, and consistent Monitor online orders and assist with fulfillment, shipping, pickup, returns, and customer inquiries Support inventory management, product receiving, data entry, and stock reconciliation Coordinate with booksellers, buyers, and the content creator to keep online information current Assist with email marketing, event listings, promotions, and other digital initiatives Provide administrative and project support as needed Assist customers and the sales floor during busy periods Qualifications Highly organized, dependable, and attentive to detail Comfortable learning and working with websites, retail technology, and digital platforms Strong written communication and proofreading skills Able to manage multiple priorities and follow projects through to completion Resourceful, collaborative, and confident solving everyday problems Comfortable working independently as well as part of a team Previous experience with e-commerce, inventory management, retail operations, or website administration is preferred An appreciation for books, gifts, toys, and independent retail is a plus This is a hands-on role that requires flexibility, curiosity, and a willingness to pitch in wherever needed. The right candidate will take pride in accuracy, enjoy creating order behind the scenes, and understand that thoughtful operations are essential to a memorable customer experience. To apply, please submit your résumé and a brief introduction describing your relevant experience and interest in joining Barrington Books. Pay: From $17.00 per hour Expected hours: 10.0 – 20.0 per week Benefits: Employee discount Flexible schedule Work Location: In person

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