Wave Planner

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world-class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness. Position Purpose In this role, you will create/contribute to a culture of teamwork, engagement, and accountability by planning, releasing, and coordinating WMS workflow batches (“waves”) against outstanding volume for the operations team. In partnership with warehouse operations leaders, you will coordinate with Logistics, Transportation, Materials Planning and Field Services to develop daily work plans and achieve daily production targets. You will also contribute to identifying and/or implementing changes to improve efficiency and reduce waste. Wave Planners report to the Centralized Wave Planning Supervisor, with a dotted line to warehouse operations leaders. Primary Responsibilities Review daily backlog/orders and plan WMS waves based on priority, ensuring 100% of orders ship within window to support customer delivery schedule and outbound transportation plan is optimized Create and maintain weekly truck plan/build strategy in partnership with local leadership and other stakeholders such as Transportation Manage planning and releasing of orders and replenishments to ensure schedules and quality standards are met, and WMS system is optimized Communicate with Transportation, Materials Planning, Field Services and Operations daily as needed to plan, coordinate, and resolve issues with daily workflow Communicate with Logistics to resolve any issues with outstanding orders Govern/signal systematic material movement within warehouse in compliance with FIFO principles Monitor waves to ensure production rate is maintained, coordinate with warehouse team to ensure work is processed in a timely and efficient manner Research and resolve exceptions Handle special requests including expedited requests, special handling instructions, and alternate shipping requests Actively contribute to identifying / implementing continuous improvement opportunities in wave planning processes Other duties as assigned Work assigned might include coverage for multiple sites and / or areas of wave planning to include ADC, Order Fulfilment, Parts & Warranty, and Bedding. Key Performance Indicators Performance to daily shipping schedule, including priority shipping, scheduled shipments/trucks, and reschedules Minimize operations downtime due to lack of work or disrupted workflow Maximize operations’ productivity through effective and efficient work scheduling. Position Requirements 2-3 years similar experience in a distribution, fulfillment, or manufacturing environment Experience with WMS systems required (Oracle preferred), proficiency desired Associate’s degree or equivalent experience required, Bachelor's degree preferred Formal Lean or Six Sigma training preferred. Knowledge, Skills & Abilities Demonstrated process improvement and systematic process improvement skills Experience with fundamental manufacturing and operations principles and practices Problem solving and conflict resolution experience Effective organizing, planning and time management skil…

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