Water Distribution System Superintendent
TOWN OF WALLACEWater Distribution System Superintendent Town of Wallace, North Carolina SALARY RANGE Pay Grade 23 – $54,565 - $81,848 (Depending on experience and certifications) GENERAL PURPOSE To perform responsible technical and administrative work supervising crews engaged in the installation, maintenance, repair, and replacement of the Town’s water distribution system. This position ensures safe, efficient, and compliant system operations while supporting reliable water service delivery to residents. This position serves as the Operator in Responsible Charge (ORC) for the water distribution and well systems and reports to the Public Services Director. Work requires strong technical knowledge, leadership ability, and a commitment to safety, regulatory compliance, and customer service. Duties are performed with a high level of independence and responsibility. WORK SCHEDULE This is a full-time position. Work hours may include emergency call-back, after-hours response, and extended hours during critical events or system failures. ESSENTIAL DUTIES & RESPONSIBILITIES · Supervise and participate in the installation, maintenance, and repair of water distribution lines, hydrants, meters, valves, wells, and related appurtenances. · Serve as Operator in Responsible Charge (ORC) for water distribution and well systems, ensuring compliance with all applicable state and federal regulations. · Receive and prioritize work orders; assign crews and equipment; reassign resources as needed to respond to emergencies. · Inspect work in progress and completed projects for compliance with standards, specifications, and safety practices; coordinate and monitor contractor work. · Operate and oversee the use of heavy equipment including backhoes, dump trucks, pumps, compressors, and other related equipment. · Ensure availability of materials, equipment, and personnel; assist with inventory control and provide input for budget planning and capital needs. · Train, supervise, and evaluate employees; provide coaching, enforce safety practices, maintain time records, and recommend disciplinary actions as needed. · Enforce safety protocols including confined space entry, trench safety, and OSHA standards; monitor work sites to ensure compliance. · Respond to citizen inquiries, complaints, and service requests; communicate project impacts and timelines. · Maintain records and logs for operational activities and regulatory reporting; prepare reports and requisitions. NON-ESSENTIAL / SECONDARY DUTIES · Assist with long-term system planning and infrastructure improvements. · Support departmental coordination and emergency response efforts. · Perform other related duties as assigned. MINIMUM QUALIFICATIONS Experience: Five or more years of experience in water distribution system maintenance, including supervisory experience. Training: Equivalent to graduation from high school, supplemented by coursework in construction, utilities, engineering, or a related field. KNOWLEDGE, SKILLS & ABILITIES Knowledge of: · Principles and practices of water distribution system maintenance and repair · Occupational hazards and safety practices including trenching, confined space entry, and OSHA regulations · Heavy equipment operation and maintenance · Environmental regulations and engineering standards · Supervisory principles, employee management, and personnel policies · Water system operations and customer service policies Ability to: · Supervise, train, and evaluate staff effectively · Read and interpret maps, plans, and technical specifications · Operate heavy equipment and tools safely and efficiently · Communicate effectively with staff, contractors, and the public · Prioritize work and manage multiple projects · Maintain accurate records and prepare reports · Respond effectively to emergencie…