Water Distribution Operator
City of Red DeerAbout Red Deer Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity. Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community. With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow. About The City of Red Deer Municipal Government The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference. Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement. At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success. The Opportunity: The City of Red Deer is currently recruiting for a Water Distribution Operator to fill a regular (permanent) full-time position. Water Distribution Operators are responsible for day-to-day and emergency operation and maintenance of the Class IV Water Distribution system. Key accountabilities are to perform work functions that ensure compliance of established City policies and regulatory standards under the guidance of a supervisor, or Lead Operator. Distribution Operators possess a high level of safety awareness, reliable supply of high-quality water in the distribution system and customer service for water related issues. Top Key Responsibilities: Maintain and Repair Water Distribution Infrastructure - Inspect, maintain, test, and repair water system assets including: Fire hydrants, Water mains, Water valves, Pressure Reducing Valves (PRVs), Service valves, Water meters Perform Operational and Regulatory Inspections - Conduct routine, emergency, and preventive maintenance inspections to ensure the water distribution system remains operational, safe, and compliant with regulatory and City requirements. Respond to Water System Emergencies - Investigate and respond to: Water main leaks and breaks, Service interruptions, Emergency shutdowns, Public notifications and isolation of affected areas Install, Service, and Troubleshoot Water Meters - Install, exchange, read, and troubleshoot water meters, while addressing customer metering concerns and ensuring billing accuracy. Collect Water Quality Samples and Monitor System Performance - Collect and document samples for: Chlorine, Turbidity, Lead Bacteriological testing, THMs (Trihalomethanes) Ensure compliance with drinking water quality standards. Maintain Accurate Records and Documentation - Manage operational data, inspections, maintenance records, GIS updates, work management systems, and regulatory documentation to support compliance and reporting requirements. Support Health, Safety, and Regulatory Compliance - Participate in and promote workplace safety through: Hazard assessments. Safety inspections, Incident reporting, Emergency drills, Safe Work Procedure reviews, Health and Safety Program participation Provide Customer Service and Stakeholder Support - Respond professionally to: Customer inquiries, Water quality complaints, Service requests, Coordinate with residents, developers, contractors, consultants, and internal departments. Lead, Train, and Mentor Staff - Provide guidance and training to seasonal staff and operators by: Coaching safe work practices, Supporting employee development, Conducting safety meetings and inspections, Promoting an inclusive and respectful workplace …