Warehousing Operations Coordinator

Company: Con-Tra America Department: Logistics & Warehousing Reports to: Logistics Operations Supervisor / Management Employment Type: Full-Time Con-Tra America is seeking a detail-oriented and proactive Warehousing Operations Coordinator to oversee and coordinate daily warehouse activities, ensuring the accurate management of inbound and outbound shipments, inventory records, customer requirements, and warehouse-related documentation. This role serves as a key point of contact between Con-Tra America, warehouse partners, trucking companies, customers, and internal logistics teams. The successful candidate will ensure that all warehouse operations are properly scheduled, accurately recorded, and completed in accordance with established procedures, service expectations, and cost-control requirements. The ideal candidate is organized, solution-oriented, comfortable managing multiple priorities, and committed to maintaining high operational standards and customer satisfaction. Key Responsibilities1. Inbound and Outbound Coordination Coordinate and monitor all inbound and outbound warehouse activities. Ensure warehouse appointments are scheduled with a minimum of 48 hours' advance notice, in accordance with company procedures. Verify that all required information is provided before scheduling, including purchase orders (POs), supplier details, item codes, pallet configurations, quantities, and shipment documentation. Communicate shipment instructions clearly to warehouse operators, trucking companies, and internal teams. Monitor scheduled deliveries and pickups to ensure timely execution and promptly address delays, discrepancies, or missed appointments. Ensure urgent requests are handled according to established procedures, including applicable rush fees where required. 2. Inventory Management and Accuracy Monitor inventory movements and ensure all inbound receipts, outbound shipments, and inventory adjustments are accurately recorded in the warehouse management system or applicable tracking tools. Verify that inventory quantities, item codes, lot numbers, pallet configurations, and product descriptions match customer instructions and supporting documentation. Coordinate with warehouse personnel to investigate inventory discrepancies, missing pallets, damaged goods, and receiving or shipping errors. Ensure inventory records are updated promptly and consistently. Support inventory reconciliations and periodic stock checks as required. 3. Documentation and Shipment Visibility Ensure Bills of Lading (BOLs), Proofs of Delivery (PODs), receiving reports, weight sheets, packing lists, and other required documents are obtained and distributed promptly. Verify that shipment information is complete and accurate before closing operational files. Maintain organized records of inbound and outbound transactions, appointment confirmations, warehouse instructions, and shipment exceptions. Ensure customers and internal teams receive timely updates regarding shipment status and any operational issues. Follow up with warehouse partners to resolve missing or incomplete documentation. 4. Warehouse Partner Management Maintain regular communication with warehouse managers and operational personnel. Monitor warehouse performance, responsiveness, inventory accuracy, and compliance with agreed procedures. Escalate recurring service failures, delays, documentation issues, and inventory discrepancies to management. Follow up on corrective actions to ensure that identified issues are resolved and do not recur. Support management in evaluating warehouse performance and identifying opportunities to improve service quality and efficiency. 5. Customer Service and Internal Coordination Serve as a point of contact for warehouse-related inquiries from customers, carriers, suppliers, and internal departments. Provide timely, accurate, and professional responses to requests and operational questions. Coordinate with the logistics, transportation, sales, and accounti…

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