Warehouse Support Supervisor

Department: Supply Chain and Distribution Employment Type: Full-Time Requisition ID: 2078 Date Posted: September 28, 2026 Closing Date: October 12, 2026 or until filled Position Summary The Warehouse Support Supervisor is responsible for enabling safe, efficient, and uninterrupted warehouse operations through system, facility, and operational support functions. This role owns warehouse readiness, ensuring equipment, systems, layout, and supporting processes are in place and functioning effectively to support execution. The position manages WMS configuration and system integrity, including slotting strategy, bin management, and data accuracy, while coordinating with internal support functions and external providers to proactively resolve issues that impact operational performance and flow. Responsibilities Own warehouse operational readiness, ensuring equipment, facilities, layout, and supporting processes are in place and functioning to enable safe, efficient execution. Manage WMS configuration and system integrity, including slotting strategy, bin management, and data structures that drive efficient warehouse flow. Coordinate maintenance and equipment availability, partnering with internal teams and external providers to ensure preventive maintenance and timely resolution of issues. Identify and resolve system, facility, and process constraints, proactively addressing issues that impact throughput, safety, or execution stability. Act as the primary liaison with support functions (IT, Facilities, Engineering) to prioritize and drive resolution of operational support requirements. Ensure alignment between system design and physical operations, working closely with Operations Managers and Supervisors to maintain flow and minimize disruption. Maintain data integrity and support operational reporting, ensuring accurate system inputs to support decision-making and performance tracking. Decisions-Making And Scope Define and adjust warehouse system configuration, including slotting strategy, bin structures, and layout changes to support efficient flow Prioritize maintenance, equipment, and facility-related work, ensuring readiness to support safe, uninterrupted operations Approve and coordinate system and process changes impacting warehouse flow, in alignment with Operations Managers Identify and act on system, facility, and process constraints, determining corrective actions to improve throughput and stability Escalate major system, facility, or capital-related issues that impact operational performance beyond site-level control Leadership Responsibilities Lead and coordinate cross-functional support efforts, ensuring alignment between IT, Facilities, Engineering, and external providers Drive accountability for system accuracy, readiness, and process discipline, ensuring consistent standards are maintained across all support activities Set clear expectations for system configuration, data integrity, and facility readiness, ensuring operational needs are proactively supported Promote a structured, proactive approach to issue resolution, reducing reactive work and improving flow stability over time Support a culture of continuous improvement, identifying system, layout, and process opportunities that enhance operational efficiency Qualifications Education / Experience Post-secondary education in supply chain, logistics, engineering, or related field, or equivalent experience 3–6 years of experience in a warehouse, distribution centre, or operational support role Experience working with cross-functional teams (IT, Facilities, Engineering, vendors) in a support or coordination capacity Operational Capability Strong understanding of warehouse operations, including flow, slotting, inventory management, and material handling Ability to align system design, layout, and processes with operational requirements Strong problem-solving skills to identify system, facility, and process constraints and determine practical solutions Ability to manag…

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