Warehouse Supervisor / Workforce Coordinator
ConfidentialWarehouse Supervisor & Workforce Coordinator Location: Hicksville, NY Job Type: Full-Time Pay: $55,000 to $60,000, based on experience About the Position We are an established event production and décor company seeking an experienced, highly organized Warehouse Supervisor & Workforce Coordinator to oversee our warehouse operations, production readiness, and workforce scheduling. This is a unique management position that combines hands-on warehouse leadership, employee supervision, scheduling, and computer-based operational management . This is not a desk-only position , and it is also not simply a warehouse labor position . The right candidate must be comfortable moving between the computer and the warehouse floor throughout the day. You may spend part of your morning reviewing upcoming events, schedules, CRM information, load lists, and staffing requirements, and later be on the warehouse floor directing employees, inspecting staged inventory, supervising loading, or physically helping the team. We are looking for someone who is organized, proactive, comfortable with technology, physically capable, and confident managing people. Key Responsibilities Warehouse & Production Operations Oversee day-to-day warehouse operations and take ownership of warehouse organization and productivity. Direct warehouse employees and assign daily responsibilities and priorities. Review upcoming events and production requirements in advance. Ensure inventory and equipment are properly pulled, prepared, staged, checked, and loaded. Review load lists and verify that required items and quantities are ready before loading. Supervise loading and unloading of company trucks. Perform final quality-control checks before inventory leaves the warehouse. Ensure returned inventory is unloaded, inspected, accounted for, and properly put away. Identify missing, damaged, broken, or incomplete inventory and communicate problems promptly. Maintain an organized, clean, safe, and efficient warehouse. Monitor employee productivity and make sure assigned work is completed correctly and on time. Help maintain truck and vehicle readiness for upcoming events. Coordinate closely with the Operations Manager regarding upcoming events, deadlines, staffing requirements, and production priorities. Work hands-on alongside the warehouse team when necessary. Workforce Scheduling & Employee Coordination Prepare weekly schedules for warehouse and event employees. Maintain current employee availability. Schedule employees based on event requirements, experience, skills, and workload. Confirm employees for upcoming warehouse shifts and events. Communicate schedules and changes clearly to employees. Handle call-outs and coordinate replacements when necessary. Maintain a dependable roster of available event and warehouse workers. Help distribute work appropriately rather than repeatedly relying on the same employees. Review employee hours and timesheets for accuracy. Assist with preparation and verification of hours for payroll. Communicate attendance, performance, staffing, and scheduling issues to management. Computer, CRM & Administrative Responsibilities Use company CRM and project-management systems to review upcoming jobs and event requirements. Work with workforce scheduling and employee-management software. Review and maintain digital load lists, work orders, project information, schedules, and employee records. Enter and update information accurately in company systems. Use email, spreadsheets, web-based applications, and mobile applications confidently. Learn new company software and systems quickly. Maintain organized digital records and follow established company processes. Communicate with management regarding deadlines, staffing, inventory, and production status. Required Qualifications Minimum 5 years of warehouse experience - REQUIRED Previous warehouse supervisory, warehouse management, or team-lead experience - REQUIRED Experience directly supervising and dire…