Warehouse Supervisor Pick & Pack

About PrepFort PrepFort is a growing fulfillment and logistics company based in Aurora, IL, offering prep, fulfillment, kitting, co-packing, and warehousing for e-commerce brands. We’re More Than Fulfillment: we pride ourselves on accuracy, speed, and being a partner our clients can rely on. The Role We’re looking for a hands-on Warehouse Supervisor to lead our Pick & Pack team. You’ll own the daily flow of orders from release to carrier pickup, making sure every order goes out accurate, on time, and packed right. This is a working supervisor role: you’ll lead from the floor, coach your team, and keep the operation running smoothly during busy peaks. You’ll also step in to support other areas of the warehouse, including Prep & Production, receiving, and shipping, whenever the team needs an extra hand. What You’ll Do Supervise and schedule the pick and pack team, assigning work to meet daily order volume and same-day cutoffs Monitor order queues, prioritize rush or expedited orders, and make sure carrier pickups are met Enforce picking and packing standards, including correct packaging, dunnage, inserts, and client-specific packing instructions Track and improve key metrics: order accuracy, units/orders per hour, on-time shipping, and mis-ship rates Investigate and resolve picking errors, mis-ships, and inventory discrepancies, and put corrective actions in place Train new hires on systems, scanners, packing standards, and safety procedures Coordinate with inventory, receiving, and customer success on stock issues, special orders, and client requests Keep packing stations stocked with boxes, mailers, labels, and supplies, and flag reorder needs Maintain a clean, organized, and safe work area; enforce safety rules and report incidents Give regular updates to management on volume, staffing needs, and issues Fill in across other warehouse roles and departments as needed, including Prep & Production, receiving, inventory, and shipping, to keep the overall operation on track What We’re Looking For 2+ years of warehouse experience, with at least 1 year in a lead or supervisory role (e-commerce fulfillment strongly preferred) Experience with a WMS, handheld scanners, and shipping/label software Strong attention to detail and a track record of high accuracy Ability to manage priorities under tight daily deadlines Clear communicator who can motivate a team and hold people accountable Comfortable with basic computer tasks (email, spreadsheets, reporting) Able to stand, walk, and lift up to 50 lbs throughout the shift Forklift or pallet jack experience a plus; bilingual (English/Spanish) a plus Flexible, team-first attitude and willingness to jump into any role, from picking and packing to receiving or loading trucks, when the operation calls for it Why PrepFort Growing company with room to advance Small, close-knit team where your ideas get heard

View the full posting and apply