Warehouse Supervisor

Warehouse Supervisor The Warehouse Supervisor – Shipping and Receiving is responsible for leading all inbound and outbound warehouse activities, including receiving, inspection, put-away, order staging, loading, shipping documentation, inventory accuracy, Axon TMS updates, team supervision, and health and safety compliance. This role ensures incoming and outgoing freight is processed accurately, efficiently, safely, and on schedule, with all shipment statuses and supporting details updated promptly in Axon, while maintaining strong coordination with transportation, inventory, purchasing, customer service, operations, and health and safety teams. Key Responsibilities Supervise daily shipping and receiving operations, including unloading, receiving, inspection, staging, put-away, order preparation, loading, and dispatch. Plan, assign, and monitor the work of warehouse associates, forklift operators, receivers, shippers, and other warehouse staff to meet daily volume and service targets. Ensure inbound and outbound shipments are accurately checked against purchase orders, bills of lading, packing slips, manifests, and shipping or receiving documentation. Investigate and resolve shortages, overages, damages, mis-shipments, loading errors, and non-conforming product. Coordinate dock schedules, carrier arrivals, pickup appointments, loading priorities, and outbound cut-off times to maintain smooth freight flow and minimize delays. Maintain inventory accuracy by enforcing proper receiving, picking, staging, labeling, lot control, bin location, and system transaction processes. Ensure all receiving, shipping, appointment, freight status, exception, damage, and completion updates are entered accurately and promptly in Axon, the company’s transportation management system. Review Axon TMS records throughout the shift, correct missing or inaccurate information, and ensure supporting documents are attached or available for operational, billing, customer service, and audit requirements. Monitor timely put-away and outbound staging to prevent congestion at docks and ensure orders are ready for scheduled pickups. Lead cycle count support, inventory reconciliations, and corrective actions related to receiving, picking, staging, or shipping errors. Verify outbound orders for quantity, condition, labeling, packaging, routing, and documentation before release to carriers. Train, coach, and develop staff on standard operating procedures, safe work practices, equipment use, freight handling, and productivity expectations. Enforce company policies, workplace safety rules, load securement requirements, housekeeping standards, and regulatory requirements. Lead daily health and safety activities, including pre-shift safety talks, hazard identification, workplace inspections, and follow-up on corrective actions. Ensure employees use required personal protective equipment and follow safe lifting, material handling, pedestrian, forklift, trailer, dock, and load securement procedures. Conduct floor and dock audits to verify product handling, storage, staging, documentation accuracy, and equipment safety. Collaborate with purchasing, inventory control, transportation, customer service, quality, and operations teams to address priorities and service issues. Review workload forecasts, inbound volumes, outbound orders, and staffing needs to allocate labour effectively across shifts and peak periods. Monitor employee attendance, timekeeping, productivity, and performance; provide feedback and corrective action when required. Identify process improvements that increase throughput, improve accuracy, reduce damage and loading errors, and optimize warehouse space. Ensure material handling equipment is operated safely and maintenance issues are reported promptly. Report and investigate incidents, injuries, near misses, unsafe conditions, and property damage; complete root cause analysis and ensure corrective and preventive actions are implemented promptl…

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