Warehouse Supervisor

Position Summary Under the leadership of the Operations Manager, the Operations Supervisor is responsible for supervising and directing the activities of employees within their assigned area of the Operations Department. This position ensures the achievement of team goals and objectives, oversees daily operations, verifies and maintains records for outgoing shipments, and prepares items for shipment. Essential Duties and Responsibilities The essential duties and responsibilities include, but are not limited to, the following. Other duties may be assigned. Safety Ensures adherence to company safety policies and procedures. Reinforces safety as the number one priority within the team by conducting daily safety walks, leading daily safety conversations, reporting incidents, and leading safety investigations. Team Leadership Leads by example and promotes company values daily in all aspects of the job, including conflict resolution and teamwork, to maintain a positive and harmonious work environment. Organizes departmental priorities, methods, and work assignments. Oversees and audits team activities to ensure work is completed accurately and on time, including accommodating unique customer requirements. Leads team cross-training efforts to ensure flexibility in meeting workload demands. Provides clarification of goals and consistent performance feedback to assigned team members, aligned with the internal performance evaluation process. Ensures attendance and timesheet information for all department employees is accurate and up to date in the ADP system, in accordance with company attendance policies. Provides input to the Department Manager and Human Resources regarding staffing requirements based on current and projected workload forecasts. Performance Management Partners with the Department Manager to develop and implement strategies that achieve departmental goals for Safety, Quality, Service, Productivity, and Inventory. Consolidates, analyzes, and reports daily, weekly, and monthly departmental Key Performance Indicators (KPIs) to ensure alignment with established goals. Recommends corrective actions and improvement opportunities based on performance results and identified trends. Continuous Improvement and Teamwork Tracks relevant departmental process information to identify problems, trends, and opportunities for improvement. Leads root cause analysis investigations to identify and resolve operational issues. Leads continuous improvement projects to support departmental goals and increase productivity. Collaborates with other departments to test and implement process changes related to new products and customer requirements. Ensures Standard Operating Procedures (SOPs) are regularly discussed, reviewed, analyzed, and updated as needed. Works collaboratively with other Operations Supervisors on large-volume customer orders that may require unique processes to ensure successful completion. Recommends and develops team-building strategies in partnership with Human Resources. Supervisory Responsibilities This position supervises some or all of the following positions: Area Leads Coordinators Forklift Operators Material Handlers Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree or one-year certificate from a college or technical school, plus 2–3 years of progressively responsible distribution supervision experience and/or training; or an equivalent combination of education and experience. Minimum of 1–2 years of successful experience leading others. Lean/Six Sigma certification preferred. Project management experience in a distribution or manufacturing environment preferred. Ability to train …

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