Warehouse Supervisor (Afternoons)

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. The Warehouse Supervisor is a senior-level operational leader responsible for overseeing multi-shift warehouse, cooler, and logistics operations across both internal and external storage locations. This role carries expanded accountability for labor management, inventory accuracy, safety leadership, ERP/WMS optimization, and cross-functional coordination to support plant-wide objectives. This position provides strategic direction to a unionized workforce, leads continuous improvement initiatives, and ensures full compliance with all food safety and regulatory standards. The Supervisor plays a critical role in driving operational performance, cost efficiency, and system reliability while ensuring the seamless flow of materials throughout the production and distribution network. Hours: 3pm-Midnight Essential Duties & Responsibilities Operational & Strategic Leadership Oversee daily warehouse operations, including receiving, put-away, replenishment, cooler operations, finished goods handling, and outbound shipping Manage multi-shift operations with accountability for performance, service levels, budget adherence, and workflow optimization Partner with senior leadership to develop and execute departmental strategies aligned with plant and corporate goals Inventory, Systems & Data Management Own plant-level inventory accuracy targets (99.5%+), including cycle counting, reconciliation, root cause analysis, and reporting Serve as site ERP/WMS super-user (SAP, Aptean Ross preferred), supporting training, troubleshooting, and system optimization Utilize data and analytics (including advanced Excel) to forecast labor needs, analyze productivity trends, and improve capacity planning People Leadership & Labor Management Lead and develop a unionized workforce, including leads, operators, material handlers, and temporary staff Conduct performance management, corrective actions, and workforce planning in alignment with labor agreements Establish productivity standards, accountability measures, and skill development programs Mentor emerging leaders and support succession planning within the warehouse team Safety, Compliance & Quality Oversight Lead OSHA compliance, PIT safety programs, accident investigations, and corrective actions Ensure adherence to GMP, HACCP, SQF, and all applicable food safety and regulatory standards Maintain audit readiness through SOP improvements, training programs, documentation accuracy, and mock recall exercises Continuous Improvement & Operational Excellence Drive Lean, 5S, and Kaizen initiatives to improve throughput, reduce costs, and enhance service levels Identify and eliminate operational bottlenecks through layout redesign, slotting optimization, and improved equipment utilization Partner with Maintenance to manage material handling equipment, ensuring safety, reliability, and preventative maintenance compliance Cross-Functional Collaboration Collaborate with Production, Quality, Scheduling, Purchasing, and Logistics to align material flow and production needs Participate in plant leadership meetings and provide operational insights and strategic recommendations Qualifications & Experience Bachelor’s degree in Supply Chain, Logistics, Operations Management, or related field and/or 5+ years of warehouse experience with 3+ years in a supervisory or management role Experience leading unionized teams Proven ability to manage multi-shift or high-volu…

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