Warehouse Supervisor

Description of Duties

Key Responsibilities

• Leads and supervises the firewood packaging function (whether subcontractor or Metzler employees), developing, scheduling, and communicating daily production priorities, quality expectations, and operational needs.
• Creates, and coordinates the daily packaging plan and monitors production output, quality, and completion against established targets.
• Inspects finished packaged firewood for moisture content, product specifications, packaging quality, labeling, and pallet condition; corrects discrepancies promptly.
• Leads and supervises firewood warehouse organization, inventory storage, material flow, and finished-goods staging.
• Operates a forklift as needed to supply the packaging line, move inventory, and stage or load finished pallets in accordance with safety procedures.
• Plans and coordinates daily firewood shipments, including load preparation, truck loading, shipment paperwork, and accurate recordkeeping.
• Coordinates with the Manufacturing Manager to align weekly production plans, available inventory, and packaging capacity.
• Communicates daily production results, shipment status, and discrepancies to management to support accurate reporting.
• Coordinates with purchasing staff regarding inventory counts, packaging supplies, shortages, and replenishment needs.
• Maintains accurate warehouse inventory records and promptly communicates variances, damaged products, and material needs.
• Works alongside the packaging team to address workflow challenges, reinforce quality expectations, and support production efficiency.
• Identifies equipment, staffing, scheduling, and quality concerns; communicates proposed solutions and escalates unresolved issues to the supervisor timely.
• Maintains a clean, organized, safe, and efficient firewood packaging and warehouse facilities through daily housekeeping and established operating standards.
• Receives and confirms quantity of incoming packaging consumables and supplies such as pallets, plastics, and labels.
• Oversees the proper operation, care and maintenance of forklifts, packaging line equipment and all other warehouse machinery, ensuring routine inspections, preventative maintenance, and timely repairs are completed to maximize equipment uptime and safety.
• Coverage and continuity: Ensure one or more persons are trained to fully perform the functions of this position prior to – and in preparation for - any temporary absence.
• Ensures applicable safety policies, equipment inspections, and safe material-handling practices are followed.
• Performs other duties as assigned.

Qualifications

• High school diploma or G.E.D. equivalent.
• Ability to operate Jockey Truck within confines of Reedsville Yard.
• Ability to lead, inspire, and motivate others through clear expectations and constructive feedback.
• Ability to safely operate a forklift; prior forklift experience preferred.
• Strong organizational skills, attention to detail, and ability to manage competing daily priorities.
• Ability to communicate clearly with subcontractors, supervisors, drivers, and administrative and purchasing personnel.
• Demonstrated initiative, problem-solving ability, accountability, and willingness to take ownership of operational results.
• Basic ability to maintain accurate production, inventory, and shipping records.
• Experience in warehouse, manufacturing, packaging, shipping, or related operations preferred.

Standards

Be Professional:

We set the standard for everything we do. We are committed to high quality service and products. We raise the bar in our industry.

• Demonstrate a commitment to professionalism by continually improving skills, knowledge, and performance.
• Arrive to work on time, prepared, and ready to contribute each day.
• Maintain a clean and orderly work environment by performing regular housekeeping duties.
• Be coachable, and actively seek performance feedback.
• Promote and adhere to company safety protocols with diligence and consistency.
• Contribute positively as a collaborative team member dedicated to organizational success.
• Consistently and effectively work in harmony with all team members, customers, vendors, and stakeholders.
• Prioritize tasks and manage time efficiently to meet performance expectations.

Adapt to Change:

We embrace change to stay ahead of the curve. No challenge is too big, we find solutions that work. Diversification and innovation are key to our success.

• Accept constructive feedback with a willingness to learn and make improvements.
• Seek out solutions independently and demonstrate initiative in resolving challenges.
• Stay flexible and responsive to new procedures, technologies, and company needs.
• Support and participate in continuous improvement efforts across departments.

Uphold Integrity:

Trust is the foundation of our relationships. We do the right thing, even when no one is watching. Always honest. Always transparent.

• Take ownership of results and actions, demonstrating honesty and responsibility in all tasks.
• Work safely and responsibly every day to protect yourself and others.
• Consistently follow all company policies, procedures, and ethical standards.
• Encourage and model integrity and accountability throughout the organization.

Working Conditions

• Must be able to consistently work in extreme weather conditions including heat, humidity, cold and exposure to dust.
• Work is performed outdoors and requires proper attire for working outdoors for up to 10 or more hours a day.
• Must be able to consistently walk, climb, stand, and sit for up to 10 or more hours a day.
• Lift up to 75lbs.
• Must be able to work nights and weekends on short notice.
• Use of personal protective equipment is required.