Warehouse Supervisor
IntellirentCompany Profile Intellirent is a global leader in electrical test equipment rentals, serving the power and electrical testing industries with unmatched reliability and technical expertise. We specialize in providing field-ready equipment for testing, maintenance, acceptance, and monitoring applications. Our commitment to quality and service ensures every rental is fully prepared, complete with the right accessories and support to meet real-world demands. We take a proactive and hands-on approach to equipment rentals. Each order undergoes pre-rental qualification to ensure the right match for the job, and all gear is tested in realistic conditions before shipping. Our support model encompasses not just the equipment, but the technician, the application, and the job itself, delivering end-to-end service that ensures success in the field. With one of the largest inventories in the industry and a team driven by passion and precision, Intellirent connects the right equipment to the right place, on time, every time. We don’t just ship boxes; we actively monitor, adapt, and deliver on our commitments. When you join Intellirent, you're becoming part of a team that empowers essential industries through dependable tools and expert support. Location This job is 100% onsite at our facility in Roanoke, Texas. Position Summary The Warehouse Supervisor leads and develops the warehouse team while planning, organizing, and taking part in daily warehouse operations. Warehouse operations include receiving, documenting, storing and shipping equipment and supplies, keeping inventory accurate and keeping the warehouse safe. This is a working supervisor role: the person directs the team, oversees the equipment and processes they use, and conduct hands-on warehouse operations alongside them. Primary Duties & Responsibilities: Manage inbound receiving of returned rental equipment, including check-in, condition documentation, and timely hand-off to Production for testing, cleaning, and repair. Plan daily workload and staffing to meet the shipping schedule, adjusting priorities for rush orders and customer outages. Coordinate freight pickups and deliveries with carriers; prepare shipping documentation and resolve damage, shortage, and delivery issues. Ensure coverage of Customer Pick Up/Will Call Door and exemplary customer service Maintain accurate inventory records in the ERP / inventory management system, including asset location and status Partner with Managed Services Team to manage Customer Owned Assets as part of our Asset Management programs Manage consumables and packaging supplies, including reorder points and vendor ordering. Review warehouse KPIs — on-time shipment, order accuracy, receiving turnaround, and inventory accuracy to drive continuous improvement Organize warehouse layout, racking, and staging areas to improve flow, space utilization, and equipment protection. Identify and implement process improvements that reduce errors, damage, and handling time. Hire, train, schedule, and coach warehouse staff; conduct performance reviews and address performance issues with support from HR. Enforce safe work practices and ensure compliance with OSHA and company EHS requirements, including forklift operation, material handling, and housekeeping. Ensure forklift and equipment operators are trained and certified; perform and document required equipment inspections. Ensure shipments of regulated items (such as lithium batteries) are packaged and labeled per applicable shipping requirements. Work flexible hours, including occasional early starts, late shipments, and weekends, to meet customer and business needs. Qualifications: High school diploma or GED and 3+ years of warehouse, shipping & receiving, or inventory experience, including 1–2 years in a lead or supervisory role. Experience in equipment rental, distribution, electrical or industrial equipment, or a similar asset-intensive environment. Working knowledge of inventory c…