Warehouse/Showroom Manager

AirReps is seeking a professional individual for our Showroom/Warehouse Manager position with our organization at our location in Bellevue, Washington. AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps’ expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game. Why work with us? Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth Opportunities - there are immense opportunities to grow your career. You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. The Warehouse/Showroom Manager is a people-focused leader responsible for the combined oversight of warehouse operations, the parts showroom and counter, and the aftermarket parts function. This role builds a capable, engaged, and customer-centered team; coaches employees; establishes clear expectations; and creates an environment of accountability and collaboration. Position Responsibilities May Include People Leadership and Team Development Lead, coach, and develop warehouse associates, drivers, and CSRs through regular one-on-one meetings, feedback, recognition, and performance discussions. Create a positive, inclusive, and accountable team culture centered on service, collaboration, trust, and continuous improvement, and build morale across the warehouse and showroom by demonstrating leadership and setting an example for staff. Set clear individual and team expectations, priorities, and performance goals aligned with department and company objectives. Identify development needs and provide training, mentoring, cross-training, and growth opportunities that strengthen team capability and succession readiness. Monitor workload and staffing needs, assign responsibilities effectively, and ensure the team has the resources and support needed to succeed. Address performance and employee-relations matters promptly, consistently, and in partnership with Human Resources; maintain working knowledge of company policies, procedures, and employee handbook policies. Promote open communication and serve as an approachable resource for employees, customers, and cross-functional partners. Warehouse Operations and Safety Manage and oversee the day-to-day operations of the warehouse, ensuring staffing and assigned duties of all personnel are completed daily in a timely and safe manner. Establish warehouse practices and protocols to achieve efficient warehouse operations and identify and implement continuous improvement processes. Ensure the safe use of warehouse equipment and that employees complete pre- and post-shift forklift and truck inspections and report any concerns; maintain equipment and fix or replace malfunctioning equipment/trucks. Keep the warehouse and showroom organized, well stocked, and free from safety or security hazards; keep up to date on the latest federal and state safety regulations. Process and document transactions and reports timely and accurately (cycle counts, inventory, driver records, safety incidents, damaged product, etc.). Communicate with other departments to ensure timely and safe shipment of products. Assist with material handling at the warehouse including lifting; may operate hand and power equipment to accommodate storage of products throughout the warehouse and load/unload trucks as needed. Forecasting and Inventory Management Own the parts demand forecast using sales history, installed base, open opportunities, service requirements, seasonality, market trends, and customer input. Partner with Sales, Service, Projects, Operations, and Supply Chain to review forecasts and translate expected demand into inventory …

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