Warehouse Operator/service technician

SOAK Luxury Bath Products is a locally owned Edmonton business with over 20 years of experience providing high-quality steam showers, bathtubs, vanities, and luxury bathroom products. We're looking for a dependable, mechanically inclined, and highly motivated Warehouse Operator who takes pride in their work, enjoys solving problems, and has the initiative to take ownership of daily operations. This isn't your average warehouse position. We're looking for someone who can do more than simply follow instructions. The ideal candidate is a natural leader, a hands-on problem solver, and someone who sees what needs to be done and gets it done. If you're the type of person who enjoys working independently, keeping things organized, fixing things, and taking responsibility for a job well done, we'd love to meet you. What You'll Be Doing Warehouse Operations & Organization Oversee day-to-day warehouse activities, ensuring everything runs safely, efficiently, and smoothly. Receive, inspect, organize, and manage incoming inventory and shipments. Coordinate the loading and unloading of shipping containers, delivery trucks, and customer orders. Maintain an organized, clean, safe, and efficient warehouse environment. Monitor inventory, identify discrepancies, and assist with stock management. Operate warehouse equipment, including forklifts and material-handling equipment, when trained and authorized. Identify opportunities to improve warehouse procedures, organization, and productivity. Product Assembly & Technical Work Assemble, inspect, test, and prepare steam showers and other luxury bathroom products. Work with mechanical, plumbing, and electrical components within the scope of your training and qualifications. Diagnose product issues and perform appropriate repairs or component replacements. Read and interpret assembly instructions, technical diagrams, and product manuals. Ensure products meet SOAK's quality standards before delivery or installation. Customer Service & Technical Support Attend scheduled customer service calls to inspect, troubleshoot, and repair products. Professionally represent SOAK Luxury Bath Products when visiting customers' homes. Communicate technical issues and recommended solutions clearly to customers and management. Document service work, repairs, and parts requirements. Assist with deliveries and on-site product assembly when required. Leadership & Initiative Take ownership of assigned responsibilities and daily warehouse priorities. Anticipate operational needs and address problems proactively. Help coordinate daily tasks and maintain an efficient workflow. Demonstrate the judgment, reliability, and initiative needed to work with minimal supervision. Contribute ideas that make the warehouse and service operations better. What We're Looking For The Ideal Candidate: Has previous experience in warehouse operations, inventory management, or a similar hands-on environment. Is mechanically inclined and comfortable using hand tools and power tools. Has experience assembling, repairing, installing, or troubleshooting mechanical equipment or fixtures. Is exceptionally organized, dependable, and detail-oriented. Can work independently, prioritize tasks, and make sound decisions. Has strong problem-solving skills and a practical, hands-on approach. Communicates professionally with coworkers, management, and customers. Is physically capable of performing warehouse duties and safely handling heavy or oversized products with appropriate equipment or assistance. Holds a valid driver's licence and can travel to local customer service appointments. Experience That Would Be a Major Asset: Previous warehouse supervisor, lead hand, or warehouse management experience. Plumbing, electrical, mechanical, or general maintenance experience. Experience with steam showers, bathtubs, bathroom fixtures, or similar products. Residential installation, renovation, or construction experience. Forklift operation and certification. Inventory…

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