Warehouse Operations Supervisor - 2nd Shift
Ingram MicroAccelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! About the Role Are you an experienced warehouse leader who thrives in a fast-paced distribution or logistics environment? Do you enjoy coaching teams, improving processes, and driving operational excellence? Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations, oversee employee performance, and ensure world-class service, safety, and productivity standards are achieved. This role is ideal for a hands-on leader with experience in distribution centers, fulfillment operations, inventory management, reverse logistics, IT asset disposition (ITAD), or warehouse operations. As a Warehouse Operations Supervisor, you will play a critical role in leading warehouse associates, optimizing workflows, maintaining inventory accuracy, and supporting customer fulfillment objectives while fostering a culture of accountability, teamwork, and continuous improvement. Schedule: Monday - Friday; 2:30PM - 12:00AM Compensation: Base salary + 10% annual target bonus + $3250 shift differential What You'll Do Leadership & Team Development Lead, coach, and develop a team of warehouse associates to achieve operational goals. Create a positive, high-performance culture focused on safety, quality, productivity, and employee engagement. Conduct performance coaching, training, and ongoing development of team members. Serve as the primary point of escalation for operational and employee-related issues. Warehouse Operations Management Supervise day-to-day warehouse activities including: Receiving Shipping Inventory Control Material Handling Storage Operations Order Fulfillment Reverse Logistics Asset Refurbishment and Processing Ensure customer orders and technology assets are accurately received, processed, stored, picked, packed, tested, and shipped according to company standards. Coordinate workload and staffing priorities to meet production schedules and customer requirements. Inventory & Process Improvement Drive inventory accuracy through cycle counts, audits, and inventory control best practices. Monitor key performance metrics, including: Productivity Quality Inventory Accuracy Order Fulfillment On-Time Shipping Operational Throughput Identify and implement process improvements that increase efficiency, reduce errors, and improve service levels. Partner with cross-functional teams to support operational excellence initiatives. Safety & Compliance Promote and maintain a safe work environment compliant with OSHA regulations and company policies. Ensure warehouse equipment, workstations, and facilities remain organized, clean, and safe. Lead safety initiatives and reinforce compliance standards across all operations. Required Qualifications High School Diploma or GED. 5+ years of experience in warehouse, distribution, logistics, supply chain, manufacturing, fulfillment, or operations environments. Minimum 1 year of supervisory, lead, or people management experience. Experience managing warehouse workflows including shipping, receiving, inventory control, and material handling. Working knowledge of Warehouse Management Systems (WMS). Strong Microsoft Office skills including Excel, Outlook, and Word. Proven ability to motivate, coach, and develop frontline employees. Strong organi…