Warehouse Operations Supervisor

Job description: Job Title: Warehouse Operation Supervisor Location: 14101 US-290, Suite 1900B, Austin, TX 78737 Compensation: $18 per hour Schedule: Full-time Job Summary: We are seeking an experienced and detail-oriented Warehouse Operation Supervisor to manage and oversee the entire process of order delivery, dispatch, and customer service. The ideal candidate will have a strong background in logistics management, leadership, and supervision, with a proven ability to ensure smooth and efficient distribution operations. This role requires expertise in route planning, optimizing equipment usage, and managing driver schedules while maintaining high-quality standards and exceptional customer service. Key Responsibilities: Order Delivery: Supervise the timely and accurate delivery of orders to customers, ensuring high levels of service satisfaction. Order Dispatch: Oversee the dispatch process to ensure that correct orders are sent to the right destinations efficiently and on time. Customer Service: Address customer inquiries and resolve any concerns related to order status, delivery issues, or product quality in a professional and timely manner. Equipment Optimization: Monitor and maintain the efficiency of logistics equipment, ensuring that all vehicles and tools are in proper working condition and meet operational requirements. Logistics Planning: Develop and implement strategic logistics plans to ensure timely deliveries, optimize resources, and minimize disruptions. Route Planning: Plan and optimize delivery routes to enhance cost-effectiveness and speed, minimizing fuel consumption and travel time. Driver Schedules: Create and manage driver schedules, ensuring adequate coverage while adhering to labor regulations, company policies, and compliance standards. Ecommerce Shipments: Oversee the processing and dispatch of ecommerce orders, ensuring timely and accurate shipments. Inspection & Quality Control: Conduct inspections to ensure shipments are accurate and of high quality before dispatch. Promptly address and resolve any identified issues. Leadership & Supervision: Lead, motivate, and supervise a team of drivers and logistics personnel, ensuring clear communication, performance accountability, and continuous development. Provide coaching, training, and support to team members to enhance their skills and improve operational efficiency. Monitor and evaluate team performance, offering constructive feedback and conducting regular performance reviews. Foster a positive and collaborative team environment, ensuring adherence to safety protocols and company policies. Qualifications: High school diploma or equivalent Proven experience (1+ years) in logistics, distribution, or transportation management, with at least 1 years in a leadership or supervisory role. Strong organizational, planning, and problem-solving skills, with the ability to manage multiple tasks in a fast-paced environment. Proficiency in logistics management software and basic computer applications (Microsoft Office, Google Suite, etc.). Experience in route optimization and driver scheduling. Strong attention to detail, with a focus on identifying and resolving potential issues before them impact operations. Excellent communication skills, both verbal and written, with the ability to lead and motivate a diverse team. Ability to lift up to 50 lbs and work in a physically demanding environment. Preferred Qualifications: Ability to work flexible hours, including weekends and holidays, when necessary. We are looking for a proactive and solution-oriented supervisor who thrives in a fast-paced, results-driven environment. If you have a strong leadership background and are passionate about optimizing logistics and distribution operations, we encourage you to apply for this exciting opportunity. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Would you say you are computer literate? Experience: Wareh…

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