Warehouse Operations Manager I

OverviewThe Warehouse Operations Manager I is responsible for the efficient day-to-day operation of a high-volume transload and cross-dock facility, with particular emphasis on leading warehouse personnel, executing operational plans, and ensuring the timely flow of freight through the operation. This role manages a warehouse that totals between 100,000 and 500,000 sq. ft. in a fast-paced transload operation where speed, trailer turns, and throughput are critical to meeting customer expectations. This position reports to the General Manager of the Distribution Center.This will be a second shift opportunity; Monday through Friday, 4pm-12:30amResponsibilitiesOperations ManagementDevelops a strategic plan in conjunction with the General Manager to ensure the efficient and cost effective operation and utilization of the facilityEnsures efficient inbound, outbound, and transload schedules to maximize trailer throughput and meet customer service requirements.Directs the operations of the warehouse supervisors and warehouse personnelOversees the movement of inbound freight through cross-dock and transload operations, ensuring timely processing, accuracy, and on-time outbound departures.Audits compliance of both internal and external SOP’s.Ensures that equipment is utilized in the most efficient mannerReviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectivesPartners with operations leadership to align labor with fluctuating freight volumes, trailer arrivals, and customer demand.Matches the skill and background of personnel to work required.Monitors freight flow, trailer turn times, labor utilization, and equipment usage to drive operational efficiency.Plans long-term labor needs based on sales, forecasts and historical dataMakes recommendations to the General Manager to improve freight flow, trailer utilization, dock productivity, and overall operational performance.FinancialsUnderstands how day to day decisions impact financial outcomesBe open to learning financial aspects of the business including, but not limited to, budgeting, forecasting, reading GL, Flash, and P&LRun productivity, labor, trailer throughput, and service performance reports to identify opportunities for improvement.Employee Relations/DevelopmentEnsures daily startup meetings communicate prior shift performance, freight volume expectations, safety topics, customer priorities, and operational goals.Ensures proper staffing and supports hiring for all facility operations.Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.Produces and effectively communicate department goals and individual performance goals that ensure the facility achieves operational success.Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and proceduresWorks with the General Manager and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.Provides feedback, coaching, guidance, and recognition to enhance other’s skill development.Plays an active role in employee development and talent selection.Acts as a role model for the department in support of corporate purpose, vision, and values.Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.Exhibits a commitment to self-development by staying current on information, tools, and systems.Travels to other warehouses and participates in department or company meetings, as necessarySafety and SecurityEnsures the safe, clean, and efficient operation of the transload facility and yard while meeting customer service and throughput expectations.Actively supports and participates in all safety initiatives in the facilityImplements safety and sanitati…

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